Krista Mullings
Etobicoke,ON
Summary
Dedicated Driver with a proven track record in safely delivering goods and transporting individuals. Demonstrated expertise in navigating diverse routes, managing delivery schedules effectively, and ensuring compliance with traffic regulations. Recognized for exceptional customer service and mechanical proficiency, consistently achieving high levels of client satisfaction. Aspires to leverage logistical skills to enhance operational efficiency within the transportation sector.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Driver
Uber/Instacart
Greater Toronto Area, Ontario
03.2025 - Current
- Provide door-to-door pick-up and drop-off of passengers at requested locations in a timely manner
- Effectively communicate information to customers courteously and professionally
- Safely operate a personal vehicle in accordance with traffic laws and instructions
- Responsible for the safe and efficient operation of a well-maintained vehicle
- Provide excellent customer service, including assisting passengers with special needs
- Navigate efficiently using GPS and knowledge of major roads to minimize travel time
Production Line Worker
Handi Foods
North York, Toronto
02.2023 - Current
- Thoroughly inspect products to ensure they meet quality standards and are suitable for packing
- Package products according to precise specifications for orders and shipping
- Assist line operators with changeovers and sanitation processes
- Support stock control efforts to minimize packing material shortages
Senior Payroll Officer
Ministry of Finance and the Public Service
Kingston, Jamaica
01.2006 - 12.2022
- Company Overview: Government organization in Jamaica
- Provided information to customers and addressed all their inquiries
- Generate files to facilitate payments for financial institutions and prepare payroll register using MyHR+ and Bizpay Central
- Calculate staff salaries under the Financial Admin, Audit Act and other Policies
- Conducted extensive research and produced reports for the HR Management Team
- Verification of assorted vouchers using the Financial Management Accounting Software (FinMan)
- Supervise payroll unit operations in the absence of the Payroll Manager
- Government organization in Jamaica
Accounts Payables Manager
Ministry of Finance and the Public Service
Kingston, Jamaica
01.2017 - 12.2019
- Company Overview: Government organization in Jamaica
- Addressed customer inquiries in person, via telephone or email
- Monitored accounts payable processes to ensure payments to customers comply with the Ministry's written rules, procedures and legislation
- Monitored and review cheque printing for accuracy, safekeeping, and timely delivery
- Examined cheque summaries and system reports against physical vouchers to ensure compliance
- Managed supplier accounts, queries, accruals, and reconciliations
- Approved assorted vouchers using the Financial Management Accounting Software (FinMan)
- Government organization in Jamaica
Payroll Manager
Ministry of Finance and the Public Service
Kingston, Jamaica
01.2013 - 12.2019
- Company Overview: Government organization in Jamaica
- Delivered face-to-face customers service experience
- Supervised staff and ensure adherence to procedures, regulations, and accounting standards
- Oversee the preparation of the respective payroll registers and the Ministry’s annual tax returns
- Conducted extensive research and prepared various reports for senior management team
- Government organization in Jamaica
Bakery Driver
National Baking Company
Kingston, Jamaica
01.2003 - 12.2006
- Delivered bakery products to various locations island wide in a safe and timely manner
- Courteously communicate information to customers during delivery services
- Responsible for the safe and efficient operation of delivery vehicle
- Coordinate delivery schedules and address issues with bakery staff and customers as raised
- Load and unload bakery products onto and off the delivery truck
- Maintain accurate records of deliveries, mileage, and fuel expenses
- Adherent to all traffic laws, regulations and instructions while operating the delivery truck
Education
BSc - Logistics and Supply Chain Management
Caribbean Maritime University
Jamaica01.2015
Diploma - International Shipping and Logistics
Caribbean Maritime University
Jamaica01.2012
AAT National Vocational Certificate - Accounting
Portmore Community College
Jamaica01.2006
Skills
- Customer Service
- Safe vehicle operation
- Strategic route analysis
- Experienced with GPS technology and applications
- Traffic law compliance
- Safety awareness
- Effective communication
- Respectful professional conduct
- Active listening
- Transport logistics management
- Passenger and cargo transport
- Effective Communication
- Protocol execution
- Flexible Work Schedule
Languages
English
Native/ Bilingual
Certification
- Valid Class "G" Driver's License
- City of Toronto Vehicle-for-Hire Training Certificate
- Customer Service Excellence Certificate
- Integrated Accessibility Standards Regulation (AODA) Training Certificate
- Conflict Resolution Skills for Peer Workers Certificate
- Recognizing Mental Health Disorders Certificate
- Nalaxone Administration Certificate
Affiliations
- Volunteer - Board Treasurer, Lakeshore Lodge, Seniors Services and Long-Term Care, City of Toronto
Timeline
Driver
Uber/Instacart
03.2025 - Current
Production Line Worker
Handi Foods
02.2023 - Current
Accounts Payables Manager
Ministry of Finance and the Public Service
01.2017 - 12.2019
Payroll Manager
Ministry of Finance and the Public Service
01.2013 - 12.2019
Senior Payroll Officer
Ministry of Finance and the Public Service
01.2006 - 12.2022
Bakery Driver
National Baking Company
01.2003 - 12.2006
BSc - Logistics and Supply Chain Management
Caribbean Maritime University
Diploma - International Shipping and Logistics
Caribbean Maritime University
AAT National Vocational Certificate - Accounting
Portmore Community College
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