VARINDER BASSI
Surrey,BC
Summary
Adept at fostering customer satisfaction and team cohesion, my tenure at COAST MOUNTAIN BUS COMPANY showcases significant achievements in risk assessment and customer service. By training new drivers and enhancing accessibility for passengers with disabilities, I've contributed to safer, more efficient operations, embodying reliability and proactive problem-solving.
Overview
5
5
years of professional experience
Work History
Transit Operator
COAST MOUNTAIN BUS COMPANY
02.2020 - Current
- Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
- Assisted in the training of new Transit Operators, sharing expertise and best practices for successful job performance.
- Operated with safety and skill to avoid accidents and delays.
- Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
- Trained new drivers on best practices for safety, customer service, and route planning, elevating team performance.
- Improved passenger satisfaction by providing courteous service and responding promptly to all requests.
Education
COLLEGE DIPLOMA - TRAVEL AND TOURISM
CDI COLLEGE
Surrey, BC03-2011
Skills
- Customer service
- Teamwork
- Time management
- Reliability
- Risk assessment
- Problem-solving
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Transit Operator
COAST MOUNTAIN BUS COMPANY
02.2020 - Current
COLLEGE DIPLOMA - TRAVEL AND TOURISM
CDI COLLEGE
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