Vansh Phogaat
Ottawa,ON
Summary
A detail-oriented individual who is currently studying finance at Algonquin college, seeking opportunity in a Banking firm to help provide insight for financial strategy and develop cost-effective initiatives. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
3
3
years of professional experience
Work History
Shift Manager
2023.01 - Current
- Overseeing daily operations of the shift and ensuring that all tasks are completed on time and according to standards
- Supervising and directing shift employees, including assigning tasks, and monitoring performance
- Providing training, coaching, and feedback to employees to ensure high-quality work and job satisfaction
- Ensuring compliance with company policies, procedures, and safety regulations
- Managing inventory and ordering supplies as needed
- Handling customer complaints and resolving issues as needed.
Scheduler
Signal88
2022.08 - 2022.12
- Scheduling appointments, meetings, and events
- Coordinating with staff, clients, and vendors to schedule appointments
- Maintaining confidentiality of sensitive scheduling information
- Updating and maintaining schedules using electronic calendars or scheduling software
Operations Supervisor
Signal 88
2022.07 - 2022.08
- Give instructions to trainees
- Assisting police with certain investigations
- Oversees the daily workflow, schedules, and assignments of security staff.
Mobile Guard
2021.09 - 2022.07
- Enforcing regulation of the establishment and ensure safety
- Visitor access control and monitor security cameras
- Respond to alarms and other emergencies
Customer Service Associate
Farm Boy
2021.03 - 2021.09
- Prepared and presented a high-quality shopping experience for all customers
- Delivered an excellent quality of customer service
- Helped customers find what they need and offer a substitute if needed
Customer Service Associate
Jack&Jones
2020.09 - 2021.03
- Developed an ability to work in a fast-paced environment
- Established relationships with customers and offered excellent customer service
- Developed advanced communication skills
Education
CSC
Canadian Security Course
Business Administration Major in Finance
Algonquin College
Ottawa, ON04.2023
High School Diploma - Commerce
Ramjas School
New Delhi 05.2019
Skills
- Superior skills in MS office and Excel
- Negotiation and Conflict Resolution
- Strong teamwork skills
- Strategic implementation
- Superior communication skills in both Hindi and English languages
- Good organizational skills, also able to adapt to certain environments
- Skilled in Mediation
- Tech Support
- Calming Strategies
- Verbal and Written Communication
- Goal Attainment
Reference
Ildebrando Lucas (Brando)
Finance Professor at Algonquin College
(613)727-4723 ext. (6509)
lucasi@algonquincollege.com
Deepak Chawla
Technical Business Analyst
Enterprise Architecture Portfolio Services at
Scotiabank
(647) 451-5505
Deepark.chawla@scotiabank.com
Gord Henley
Professor of Financial, Accounting, and Legal Studies
At Algonquin college
henleyg@algonquincollege.com
Timeline
Shift Manager
2023.01 - Current
Scheduler
Signal88
2022.08 - 2022.12
Operations Supervisor
Signal 88
2022.07 - 2022.08
Mobile Guard
2021.09 - 2022.07
Customer Service Associate
Farm Boy
2021.03 - 2021.09
Customer Service Associate
Jack&Jones
2020.09 - 2021.03
CSC
Canadian Security Course
Business Administration Major in Finance
Algonquin College
High School Diploma - Commerce
Ramjas School