Results-driven chemist with expertise in chemical compounding and testing process development. Demonstrated ability to maintain calibrated equipment and instruments effectively. Proven track record in enhancing lab safety and operational efficiency.
Overview
4
4
years of professional experience
Work History
Service Support Specialist
Erin Park Lexus
Mississauga, ON
02.2024 - Current
Oversaw daily performance of computer systems.
Collaborated with other departments to resolve escalated customer issues.
Analyzed customer feedback data to identify areas of improvement in the service process.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Maintained positive working relationship with fellow staff and management.
Quality Control Chemist
Instant Remedy
Punjab, India
09.2022 - 09.2023
Conducted system analysis and testing to identify and resolve technical inefficiencies.
Followed safety protocols for handling materials and equipment to minimize risks.
Implemented robust security measures to safeguard data integrity.
Managed confidential employee information with utmost discretion.
Utilized analytical expertise in chemical and instrumental analyses, including HPLC and GC.
Employed wet chemistry measurement techniques to enhance accuracy of results.
Quality Control Chemist
Life Care Medicos
Punjab, India
06.2021 - 08.2022
Calibrated equipment and performed preventive maintenance to meet lab standards.
Operated machinery in compliance with established safety guidelines.
Collaborated with cross-functional teams to achieve project objectives.
Conducted system analysis and testing to identify and resolve technical inefficiencies.
Applied Gaussian software for computational chemistry tasks.
Guest Service Representative/Customer Service Support Representative at Erin Park Lexus ToyotaGuest Service Representative/Customer Service Support Representative at Erin Park Lexus Toyota