Ebunoluwa Olowo
Toronto,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Support Specialist
Parkdale Food Bank
01.2024 - Current
- Streamlined support processes for increased efficiency and faster response times.
- Improved customer satisfaction by promptly addressing service requests
- Participated in continuous improvement initiatives aimed at refining internal processes for better overall service delivery.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Developed process improvements to enhance overall delivery of service.
History Teacher
Yewa Junior Grammer School
01.2022 - 11.2023
- Enhanced student comprehension by utilizing diverse teaching methodologies and adapting to individual learning styles.
- Boosted student engagement through the incorporation of interactive activities, group projects, and hands-on experiences.
- Developed students'' critical thinking skills by incorporating primary source analysis in lessons and assignments.
- Supported struggling students with targeted interventions, resulting in improved academic performance and confidence.
Farm Manager
Mosegun Farm
01.2019 - 01.2022
- Enhanced crop yield by implementing effective irrigation and fertilization techniques.
- Reduced farm expenses by optimizing resource allocation and streamlining operations.
- Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
- Increased farm productivity by introducing modern farming practices and equipment upgrades.
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Boosted overall profitability with effective budget management, cost reduction strategies, and market analysis.
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections of facilities and equipment.
- Streamlined communication between departments by implementing efficient reporting systems for accurate information sharing among teams.
Education
Graduate Certificate - Pharmaceutical Regulatory Affairs And Quality Operations
Fanshawe College of Applied Arts And Technology
Toronto, ON04.2025
Bachelor of Arts - International Relations
Caleb University
Nigeria08.2022
Skills
- Cost Estimation
- Clerical Support
- Technical Support
- Quality Control
- Service Level Agreement Understanding
- Data Entry
- Service Estimates
- Computer Skills
- Team Collaboration
- Documentation And Reporting
- Strong Work Ethic
- Complaint resolution
Languages
English
Full Professional
Certification
- License and Certification
CPR/AED 2024-2025
Organic Certification 2021-2027
Timeline
Service Support Specialist
Parkdale Food Bank
01.2024 - Current
History Teacher
Yewa Junior Grammer School
01.2022 - 11.2023
Farm Manager
Mosegun Farm
01.2019 - 01.2022
Graduate Certificate - Pharmaceutical Regulatory Affairs And Quality Operations
Fanshawe College of Applied Arts And Technology
Bachelor of Arts - International Relations
Caleb University
Similar Profiles
Lily KlingLily Kling
Volunteer at Houston Food Bank, Central Texas Food BankVolunteer at Houston Food Bank, Central Texas Food Bank
OLUKOYA FLORENCEOLUKOYA FLORENCE
Volunteer at Parker Street Food and Furniture Bank/Life Branch Church food bankVolunteer at Parker Street Food and Furniture Bank/Life Branch Church food bank
Michelle Diana Solis RamosMichelle Diana Solis Ramos
PIA - Summer Tutoring Program at Parkdale Intercultural Association/Youth Engagement Sessions (YES)PIA - Summer Tutoring Program at Parkdale Intercultural Association/Youth Engagement Sessions (YES)
Kenrick BarnettKenrick Barnett
Digital Content Creator at Dutchpot ChroniclesDigital Content Creator at Dutchpot Chronicles
Tina MaiTina Mai
Digital Marketing Coordinator at SGreenGolf Inc.Digital Marketing Coordinator at SGreenGolf Inc.