Vani Krishna
Sarnia,Ontario
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Retail Customer Service Associate
Ragam Mens Wear
02.2023 - 03.2024
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Delivered prompt service to prioritize customer needs.
- Tracked sales and service activities and prepared daily reports for management review and analysis
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cross-trained and backed up other customer service managers.
- Educated customers about billing, payment processing and support policies and procedures.
Project Trainee
Regional Cancer Centre
04.2022 - 09.2022
- Assisted in assembling project documentation for project manager, confirming inclusion of data and preliminary information.
- Participated in creation and maintenance of project tracking tools, verifying clear communication of inherent expectations and responsibilities..
- Audited incoming data points, collating information into useable planning packages for project management personnel.
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Performed administrative functions, answering phones and filing paperwork in support of department.
Education
Master of Science - Chemistry
Mahatma Gandhi Kottayam
Kottayam, Kerala03.2022
Bachelor of Science - Chemistry
Mahatma Gandhi University
Kottayam, Kerala03.2020
Skills
- Customer Support
- Telephone Etiquette
- Project Support
- Order Fulfillment
- Excellent written and oral communication
- Good communication skills
- Store maintenance
- Cash Handling
- Customer Service
- Time Management
Timeline
Retail Customer Service Associate
Ragam Mens Wear
02.2023 - 03.2024
Project Trainee
Regional Cancer Centre
04.2022 - 09.2022
Master of Science - Chemistry
Mahatma Gandhi Kottayam
Bachelor of Science - Chemistry
Mahatma Gandhi University
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