Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic
Open To Work

Samira Qasemi

north vancouver,BC

Work Preference

Desired Job Title

Retail Customer Service Associate

Work Type

Full Time

Salary Range

$25/hr - $1000/hr

Important To Me

Work from home optionPersonal development programsCareer advancementHealthcare benefits

Summary

Dynamic Retail Customer Service Associate with a proven track record at Jacques Vert / Olsen Europe, excelling in customer relations and upselling strategies. Adept at managing inventory and enhancing the shopping experience through effective communication and product knowledge, consistently supporting team sales goals and ensuring customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Retail Customer Service Associate

Jacques Vert / Olsen Europe at Hudson Bay
02.2014 - 06.2025

Great and assist customers in a warm and friendly manner.

Provide product knowledge and styling suggestions to enhance the customer experience.

handel sales transaction . return and exchanges accurately.

manage inventory by restocking shelves tagging items and assisting with stock checks.


respond to customer inquiries in person in person by phone or email. handel customer complain or concerns with professionalism and care.


support the team in achieving sale goals and target.

Education

Bachelor of Arts - Philosophy

Ferdowsi University of Mashhad
06-2007

Skills

  • Effective communication skill
  • Customer relations
  • Client support
  • Upselling strategies
  • Stock replenishment
  • Financial analysis and reporting
  • Promotions
  • Transaction documentation
  • Effective verbal communication
  • Customer support

Accomplishments

  • Supervised team of [Five] staff members.
  • Contributed to the boutique achieving Number 1 Store Award for highest sale.
  • Recognized by management with Employee of the Month award for exceptional service and teamwork.

Languages

English
Advanced (C1)
Persian
Native or Bilingual

Certification

  • Certified [For 5 Years of customer Service], [Olsen Fashion Canada Inc] - [2024]
  • Licensed [Insurance agent] - [2025]

Timeline

Retail Customer Service Associate

Jacques Vert / Olsen Europe at Hudson Bay
02.2014 - 06.2025

Bachelor of Arts - Philosophy

Ferdowsi University of Mashhad
Samira Qasemi