Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Part-time Third Key Holder
Fossil
05.2024 - Current
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized store environment.
Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
Resolved escalated customer complaints professionally, retaining their business while upholding company policies.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Part-time Guest Service Representative
TELUS World Of Science
03.2024 - 12.2024
Take orders
Bring the orders out to the dining hall to serve to the guests.
Help with food prep
Follow all safety and cleanliness protocols to maintain a healthy environment for staff and guests.
Help with events (Birthday’s, catering, etc.)
Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Welcomed guests, creating a friendly and approachable environment.
Part-time Keyholder
Mark’s
10.2020 - 05.2024
Responsible for opening as well as closing the store
Handles cash and is responsible for the deposits and end of day cash count
Fold/hang, tag and organize garments
Cashier experience
Pack online orders and receive shipments.
Seasonal Part-Time Sales Associate
Mr. Big and Tall
12.2021 - 03.2022
Maintain a clean working environment
Handle cash/work the till
Receive product and pack online orders
Helped customers find their correct measurements
Prepared customers' clothing for hemming
Learned how to build rapports in order to provide stronger customer service skills.
Education
High School Diploma -
Archbishop O'Leary
Edmonton, AB
06.2021
Available Upon Request -
Archbishop MacDonald
Edmonton, AB
02.2019
Skills
Can adapt easily
Detail oriented
Strong organizational skills
Good communication and leadership skills
Good time management
Reading, writing, computer, and basic math skills
Languages
English
Full Professional
Certification
CPR certified.
WHIMIS
Availability
Available upon request
Volunteer Experience
Derrick Golf and Country Club, Edmonton AB
Camp Leader: 07/01/17-08/01/18
Filed paperwork and completed other tasks for the instructors.
Prepared lunches for the children and brought it out to their lunch room assuring each plate was given to the right child in case of any allergies or intolerances.
Responsible for supervising the children and assuring everything is running smoothly and everyone is safe.