Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Marin

Anaheim

Summary

Customer Service Representative with a proven track record at Southern California Pizza, proficient at resolving conflicts and enhancing customer loyalty. Skilled in active listening and complaint handling, I effectively coached new hires, making a collaborative team environment. I thrive in high-pressure situations, ensuring customer satisfaction.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Southern California Pizza
02.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints effectively, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

California State University, Long Beach
Long Beach, CA
05-2028

High School Diploma -

Katella High
Anaheim
05-2023

Skills

  • Friendly, positive attitude
  • Customer service
  • Active listening
  • Time management
  • Call center experience
  • Complaint handling
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Calm under pressure

Languages

Spanish
English

Timeline

Customer Service Representative

Southern California Pizza
02.2022 - Current

California State University, Long Beach

High School Diploma -

Katella High

Similar Profiles

CREATE PROFILE
Vanessa Marin