Akarsh Kumar Singh
Québec,QC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Decathlon
12.2021 - 05.2022
- Updated account information to maintain customer records.
Cashier and Customer Operation Employee
Jio Digital
06.2021 - 11.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
Cook's Helper
Dhaba Restaurant
09.2020 - 01.2021
- Removed expired food and beverages from storage and reviewed inventory for upcoming expiration dates.
- Worked with the chef to prepare daily food specials and other supplies.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Plated and garnished dishes for uniform presentation standards.
- Removed trash and cleaned kitchen garbage containers.
- Operated food slicers, grinders and choppers in accordance with safety guidelines.
Education
Master of Science - Earth Sciences
Institut National De La Recherche Scientifique
Quebec, QC09.2025
Bachelor of Science - Computer Science And Engineering
SRM Institute of Science And Technology
Delhi, India05.2023
Skills
- Microsoft Office
- Dependable and Responsible
- Analytical and Critical Thinking
- Friendly, Positive Attitude
- Cultural Awareness
- Flexible and Adaptable
- Cooking
- Food Preparation
- Ingredient Preparation
- Surface Cleaning
- Sauce Preparation
- Trash Removal
- Complex Problem-Solving
- Equipment Cleaning
- Positive Attitude
- Kitchen Cleaning and Maintenance
- Consultative Sales
- Paperwork Processing
- Spreadsheets
Availability
- Lundi: de 7h00 jusqu'à la fermeture
- Mardi: de 17h jusqu'à la fermeture
- Mercredi: de 17h jusqu'à la fermeture
- Jeudi: de 17h jusqu'à la fermeture
- Vendredi: de 17h jusqu'à la fermeture
- Samedi: de 7h00 jusqu'à la fermeture
- Dimanche: de 7h00 jusqu'à la fermeture
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Timeline
Customer Service Representative
Decathlon
12.2021 - 05.2022
Cashier and Customer Operation Employee
Jio Digital
06.2021 - 11.2021
Cook's Helper
Dhaba Restaurant
09.2020 - 01.2021
Master of Science - Earth Sciences
Institut National De La Recherche Scientifique
Bachelor of Science - Computer Science And Engineering
SRM Institute of Science And Technology
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