Over 10 years of experience working with youths, mental health, educational settings, residential care, disability and community support, supported independent living program, addiction, crisis counselling and crisis stabilizations unit.
Registered through Canadian College of Professional Counsellors and Psychotherapists
Overview
14
14
years of professional experience
Work History
Youth Practitioner
Marymound
01.2020 - Current
Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
Completed necessary reports and documentation to maintain thorough, accurate case records.
Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
Enhanced community engagement by organizing local youth events that fostered sense of belonging and encouraged positive peer relationships.
Provided one-on-one mentoring to individuals facing challenges, guiding them towards positive life choices and opportunities.
Established a positive rapport with participants by maintaining open lines of communication and actively listening to their concerns.
Reduced behavioral issues by establishing clear expectations and consistent consequences for actions.
Empowered youth by fostering a sense of self-worth and confidence, ultimately equipping them for future success.
Promoted a safe and welcoming environment, leading to increased participation in programs and services.
Intake Assessment Worker and Action Therapist
Sage Holistic Counselling and Wellness Centre
08.2023 - 04.2025
Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
Provided individual and group therapy sessions to patients suffering from mental health issues.
Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
Assessed clients' mental health needs, developed treatment plans and monitored progress.
Maintained and updated patient records, changes in service plans and treatment reports.
Documented patient information, treatment plans, and patient responses.
Tracked progress according to goals for interventions.
Utilized motivational interviewing techniques to help clients recognize personal barriers to change and identify actionable steps towards improvement.
Treatment Worker
New Directions
01.2016 - 01.2023
Worked closely with families to provide updates, address concerns, and facilitate family involvement in the treatment process.
Implemented appropriate behavioral interventions in response to challenging client behaviors while maintaining professionalism and respect.
Developed positive rapport with clients by exhibiting empathy, active listening skills, and genuine concern for their wellbeing.
Supported residents transitioning to independent living by offering guidance on appropriate resources and community services.
Fostered a sense of community within the residence by planning recreational activities that promoted socialization and personal growth.
Assisted clients in developing essential life skills such as self-care, budgeting, communication, and problemsolving.
Organized medication administration schedules following best practices guidelines minimizing errors risk.
Performed administrative tasks related to documentation completion accurately ensuring timely submission.
Support Worker & Youth Worker
Dasch
01.2011 - 01.2022
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients with daily living activities, promoting independence and wellbeing.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Provided safe mobility support to help patients move around personal and public spaces.
Residential Support Worker
St. Amant
01.2019 - 01.2021
Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
Maintained accurate documentation of resident progress, incidents, and communication with family members or guardians.
Helped build important life skills such as cooking and cleaning.
Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
Remained alert to problems or health issues of clients and competently responded.
Transported patients between rooms and appointments or testing locations.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Followed directions of licensed nurses to administer medications and treatments.
Supported Independent Living Program
Winnserv
01.2019 - 01.2021
Evaluated clients' social, emotional and psychological needs to create treatment plans.
Developed and maintained strong relationships with community resources for successful referrals.
Participated in professional development and training opportunities to enhance clinical skills.
Collaborated with other professionals to plan and coordinate care for clients.
Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
On phone counsellor
Klinic Crisis Program
01.2017 - 01.2019
Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Guided clients in developing skills and strategies for dealing with problems.
Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
Demonstrated adaptability in handling diverse crisis scenarios, utilizing a range of techniques to address the unique challenges presented by each situation.
Assessed clients' needs to provide appropriate therapeutic interventions.
Determined clients' risk of self-harm or other dangerous behaviors.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Tutor
Wayfinders
01.2015 - 12.2015
Provided homework assistance using specific curriculum and materials.
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Created positive and encouraging learning environment to foster love for learning among students.
Assisted students in developing study skills and strategies.
Education
Diploma - Applied Psychology and Professional Counselling
Kelowna College of Professional Counselling
01.2023
Skills
Reliable, professional, strong listening skills and writing skills and is able to work well in crisis situations
Family and Violence Training February 2024
Gottmans Marriage Counselling Training Level 1 & 2 October 2024
Trained in completing treatment plans, documenting case notes and ensuring individuals safety (suicide ideation, assessing for self care, creating a safety plan)
Ability to build a therapeutic relationship with client and creating a space for safety and non-judgment
Strong communication skills
Consistently completes courses and training for professional development to excel in work
2 day Indigenous Knowledge Training 2022
Able to create a positive work atmosphere and collaboration with colleagues
Updated First/aid CPR training
12 hour training of Family Violence Across the Lifespan
Updated criminal record check/child abuse registry check
Updated NVCI training (non-violent crisis intervention training)
Valid Class 5 License and a reliable vehicle
Accomplishments
Female entrepreneur finalists at Women in Business Manitoba Gala 2021
Building a community and clinical and coaching practice of working with both children and young adults overcome mental health challenges, personal struggles and create a safe, non-judgmental and therapeutic space.
Timeline
Intake Assessment Worker and Action Therapist
Sage Holistic Counselling and Wellness Centre
08.2023 - 04.2025
Youth Practitioner
Marymound
01.2020 - Current
Residential Support Worker
St. Amant
01.2019 - 01.2021
Supported Independent Living Program
Winnserv
01.2019 - 01.2021
On phone counsellor
Klinic Crisis Program
01.2017 - 01.2019
Treatment Worker
New Directions
01.2016 - 01.2023
Tutor
Wayfinders
01.2015 - 12.2015
Support Worker & Youth Worker
Dasch
01.2011 - 01.2022
Diploma - Applied Psychology and Professional Counselling
Bilingual Director – Absence Management Client Experience & Operations at TELUS HealthBilingual Director – Absence Management Client Experience & Operations at TELUS Health