Vanessa Lima
Corona
Summary
Experienced U.S. Navy veteran with a strong background in mechanical engineering. Demonstrated expertise in analyzing, documenting, and submitting multiple equipment reports daily. Committed to delivering exceptional customer service and ensuring attention to detail. Seeking new challenges and opportunities to apply expertise in various circumstances.
Overview
10
10
years of professional experience
Work History
Key Holder Supervisor
HomeGoods
10.2024 - 05.2025
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Assistant Manager/Lead Service
BIGLOTS
02.2024 - 09.2024
- As an assistant manager and lead service it was essential to monitor day-to-day operations and make sure that goals are reached.
- Was responsible for many different assortments, such as group management, customer support, business operations, managing inventories, supervising staff, assisting with training, and keeping an eye on schedules and performance.
- My title as lead service also consisted of handling complaints, quickly resolving problems, and making sure that the need of the customer comes first.
Pharmacy Technician
NOVECKS PHARMACY
01.2023 - 12.2023
- As a pharmacy Technician I assisted in answering multiple calls providing customer service to patients in regards to medications.
- Was Responsible for locating, dispensing and labeling prescribed medication.
- Ensured medicine taken by patient is appropriate with prescription whilst managing cash register.
- Learning and knowledgeable of computer proficiency.
- Boxed and shipped out medications in a timely manner.
Server
CAVALIER YACHT CLUB/OSPREY
07.2022 - 10.2022
- Serviced members with food and beverage requests in a timely, friendly manner.
- Memorized menu and upscaled items when possible.
- Always ensured all tables were up to par.
- Greeted members upon entrance and documented orders accurately preparing silver ware ready.
- Prepared club with special attention in regards to sanitation.
Engineer/Repair Parts PO
US NAVY
03.2017 - 03.2021
- Performed daily Maintenance to maintain ship aboard readiness for underway all while standing several hours of watch on turbogenerators, main condensers, aux condensers and boilers.
- Operated equipment safely and efficiently always, monitoring various gauges during operations.
- As repair parts petty officer in the engineering department, documented daily equipment inspections and submitted daily inspections forms to supervisor.
- Contacted Multiple companies in necessities of mechanical equipment to keep ship up to date while completing 7-month deployment.
Retail Associate/Cashier
TARGET
01.2016 - 01.2017
- Managed and helped with stocking and merchandising to maximize sales and provide pleasant shopping.
- Answered questions from customers regarding to sales and deals as well assisting customers finding items located anywhere in the store.
- Organized daily and hourly in clothing/shoes, electronics and infant department.
- Identified damaged goods and bringing them to the attention of a supervisor whilst handling customers in fitting rooms.
Cashier
ACME
01.2015 - 01.2016
- Maintained knowledge of weekly ads, advertised specials and other promotions.
- Scanned, bagged and loaded purchases keeping isle cleanliness and up to spec for following customers.
- Processed cash, check, credit card, coupon and voucher transactions on cash register all while ensuring all guests received warm greetings at the register.
Childcare Provider
RECREATIONAL CENTER
06.2015 - 09.2015
- Experienced in providing childcare in numerous different settings from children ages 2-3 and 7-8.
- Supervised children for up to eight hours per day engaging children in safe, active and mentally stimulating play sessions.
- Prepped lunches and snacks five days a week respectively.
Education
High School -
Memorial High School
Pharmacy Technician - undefined
Finlay Medical Institute
Skills
- Retail operations management
- Opening and closing coordination
- Store recovery processes
- Front end operations
- Customer service
Languages
English
Spanish
Timeline
Key Holder Supervisor
HomeGoods
10.2024 - 05.2025
Assistant Manager/Lead Service
BIGLOTS
02.2024 - 09.2024
Pharmacy Technician
NOVECKS PHARMACY
01.2023 - 12.2023
Server
CAVALIER YACHT CLUB/OSPREY
07.2022 - 10.2022
Engineer/Repair Parts PO
US NAVY
03.2017 - 03.2021
Retail Associate/Cashier
TARGET
01.2016 - 01.2017
Childcare Provider
RECREATIONAL CENTER
06.2015 - 09.2015
Cashier
ACME
01.2015 - 01.2016
Pharmacy Technician - undefined
Finlay Medical Institute
High School -
Memorial High School
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