Vanessa Gardner

Built and managed accurate sales pipeline to maintain high volume of activity.

• Established relationships with prospects and customers to promote product understanding and drive sales growth.
• Crafted persuasive sales pitches to communicate value of company products and services.
• Increased sales leads by implementing targeted outreach strategies and personalized followups.
• Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
• Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
• Expanded client base by conducting market research to identify new prospects and potential business opportunities.

• Supported the planning, promotion, and execution of events
• Completed funding notification calls
• Collaborated with design teams to create compelling visuals that effectively communicated brand messages
• Conducted research and identified target audiences to develop effective messaging for campaigns
• Developed and implemented innovative marketing strategies to increase brand awareness and community engagement.

• Delivered accurate phone messages to personnel with legibly written call-back numbers and names
• Provided typing, word processing, and clerical support and assisted with special projects
• Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
• Assisted with administrative tasks such as filing documents, copying materials
• Managed daily calendar appointments for staff members
• Utilized Microsoft Office Suite to create professional documents for internal use or external distribution
• Created detailed spreadsheets using Excel to track visitor information and other data related to reception duties.

• Maintained accurate records of all incoming calls, messages, and visitors
• Greeted visitors warmly and ensured they had a positive experience
• Processed Insurance Claims.

• Analyzed competitor activity across digital channels to identify opportunities for improvement
• Conducted thorough research into industry trends and best practices for digital sales initiatives
• Collaborated closely with marketing team to create high-impact content for digital campaigns.

• Gathered data to meet specific project objectives using various informational sources
• Used quantitative research methods to define, iterate upon, and advance key areas of research agenda
• Created PowerPoint slide shows for presentation of departmental research findings.