VANESSA CABRERA VEGA
Summary
Results-oriented Sales Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sales/Receptionist
(Duct Cleaning) 9653902 Canada Inc.
02.2022 - Current
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked to build relationships with customers and built potential for additional sales.
- Developed and grew leads through repeat business and customer referrals.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Entertainment Supervisor
Barcelo Solymar - Arenas Blancas Resorts
08.2016 - 12.2021
- Assigned schedules and specific tasks to workers for optimal coverage.
- Monitored workers for performance, professionalism and service quality.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
Entertainer
Barcelo Solymar - Arenas Blancas Resorts
06.2014 - 07.2016
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Incorporated stage props to engage audience and create unforgettable moments.
- Collaborated with other entertainers to create engaging acts.
- Engaged with audiences to create memorable experiences at live performances.
- Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
Education
OMVIC Automotive Certification - Automotive Salesperson
Georgian College
Barrie, ONEntertainment - Tourism And Hospitality
Centro De Capacitacion Para El Turismo
Varadero, CubaSkills
- Suggestive Selling
- Deal Negotiations
- Persuasive Selling
- Negotiation Tactics
- Customer Understanding
- English/Spanish Speaking
Timeline
Sales/Receptionist
(Duct Cleaning) 9653902 Canada Inc.
02.2022 - Current
Entertainment Supervisor
Barcelo Solymar - Arenas Blancas Resorts
08.2016 - 12.2021
Entertainer
Barcelo Solymar - Arenas Blancas Resorts
06.2014 - 07.2016
OMVIC Automotive Certification - Automotive Salesperson
Georgian College
Entertainment - Tourism And Hospitality
Centro De Capacitacion Para El Turismo
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