Vanessa Banta
Roe Fusion
North Hollywood
1
Language
1
Certification
11
years of professional experience
Experienced customer service professional with 10+ years of experience. Known for handling multiple job duties including bartending, serving, hosting, and bussing with little to no support. Management experience with a strong focus on positive customer interactions.
Work History
Lead Server | Bartender
5 Years 5 Months- Coordinated reservation flow and seating arrangements, ensuring smooth front-of-house communication for up to 22 tables at a time.
- Prepared classic cocktails, draft pours, and specialty beverages with consistent recipe accuracy.
- Assisted in the hiring and onboarding process for new servers, sharing valuable insights to help build a strong team.
- Delivered attentive and personalized service to enhance customer experience during dining visits.
Server/Bartender
4 Years 9 Months- Delivered attentive table and bar service while maintaining accurate order entry and timely food-and-beverage delivery.
- Mixed cocktails and prepared drinks following recipe standards, portion control, and responsible alcohol service practices.
- Coordinated with kitchen staff and fellow servers to resolve order issues and maintain smooth service flow between 8 plus employees.
Barista/Cashier
5 Months- Prepared handcrafted beverages and food items while following recipe standards and customization requests.
- Operated POS system to process cash, card, and mobile payments accurately.
- Delivered prompt customer service by resolving order issues and handling 3-5 beverages at a time.
- Maintained clean, organized workstations and followed food safety and sanitation procedures for both Starbucks and Vons company standards.
Education
Bachelor of Science - Communications
- Delta Delta Delta Member
- Phi Sigma Pi Honors Fraternity Member
Skills
Bartending skills
Beverage expertise
Task management
Attention to detail
Positive and friendly attitude
Beverage inventory management
Accomplishments
Personally named/referenced in over ten 5 star yelp reviews.
Certification
RBS Certified, Food Handler Certified.
Languages
English
Native or Bilingual
Timeline
Lead Server | Bartender
Roe Fusion
05.2021 - CurrentRead More
Server/Bartender
Sierra Fusion
07.2016 - 04.2021Read More
Barista/Cashier
Starbucks|Vons
08.2015 - 01.2016Read More
Washington State University
Bachelor of Science from Communications
Read More