Open To Work
Serena Perales
Fresno
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
17
17
years of professional experience
2004
2004
years of post-secondary education
Work History
Server/Head Bartender
Yosemite Falls Cafe
Fresno
01.2009 - 08.2025
Customer service
- Bartender duty's
- Server
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Assisted in training new servers on restaurant protocols and service standards.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Upsold menu items to enhance guest experience and increase sales potential.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Bar ordering
Managing the floor
Cashier
We buss our own tables
Education
Sonoma Valley High
Sonoma, CASkills
- Customer service
- Order processing
- Bartending skills
- Menu upselling
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$16/hr - $1000/hrTimeline
Server/Head Bartender
Yosemite Falls Cafe
01.2009 - 08.2025
Sonoma Valley High