Valery Moise
Sherbrooke
Summary
Knowledgeable Case Manager with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bilingual AMCS Case Manager
Manulife
03.2025 - 09.2025
- Provided proactive disability case management to support plan members in their recovery and return to work.
- Assessed medical records and contractual details to determine eligibility for disability benefits.
- Developed tailored, collaborative return-to-work plans to ensure positive outcomes for both plan members and sponsors.
- Communicated effectively with clients, healthcare providers, and other stakeholders to manage case progress and provide timely interventions.
- Remote
Medical Case Manager
Global Excel Management
01.2022 - 01.2024
- Managed medical records for policyholders hospitalized abroad, ensuring patient safety and appropriate care coordination.
- Assessed medical care and facilitated transfers or repatriation when necessary, ensuring that clients received the best possible treatment.
- Worked closely with underwriters to manage costs and minimize financial risks associated with medical care.
Cabinet Director of the Director General
OFATMA
01.2020 - 01.2022
- Executed the Director's strategic vision in line with the government’s social protection plan, focusing on insurance and disability-related services.
- Coordinated relationships between OFATMA, its partners, and policyholders, enhancing communication and service delivery.
- Accompanied the Director General during inspections of decentralized units, offering recommendations for improvement.
VIH/SIDA Project Coordinator
Columbia University
01.2019 - 01.2021
- Coordinated the HIV/AIDS project, including the recruitment of administrative and medical staff and managing partnerships with local and international stakeholders.
- Ensured the availability of key reports and maintained alignment with the Haitian government's health objectives.
Education
International Masters of Health Leadership
McGill University
Montreal, QC12-2026
Health Systems Management - Management Information Systems
Galilee International Management Institute
Israel05-2018
Doctor of Medicine - Medicine
Faculty of Medicine And Pharmacy, UEH
Haiti01.2012
Skills
- Disability Case Management
- Return-to-Work Plan Development
- Medical Record Evaluation
- Risk Management and Cost Containment
- Client and Provider Communication
- Case Coordination and Support
- Emotional Intelligence and Client Advocacy
- Crisis Management and Complex Problem Solving
- Regulatory Compliance in Disability Programs
- Collaborative Multi-disciplinary Approach
Languages
English
Full Professional
French
Native or Bilingual
Certification
- Children's Rights – Moncton University, Canada, 2013
- Web Tools and Journalism – Radio France International, Senegal, 2015
Timeline
Bilingual AMCS Case Manager
Manulife
03.2025 - 09.2025
Medical Case Manager
Global Excel Management
01.2022 - 01.2024
Cabinet Director of the Director General
OFATMA
01.2020 - 01.2022
VIH/SIDA Project Coordinator
Columbia University
01.2019 - 01.2021
International Masters of Health Leadership
McGill University
Health Systems Management - Management Information Systems
Galilee International Management Institute
Doctor of Medicine - Medicine
Faculty of Medicine And Pharmacy, UEH
Awards
Young Leader of the Americas Initiative – President Barack Obama, 2016, New Leader for Tomorrow – Crans Montana Forum, Brussels, 2017