Valerie Valladares Valladares
Lynwood
Summary
Detail-oriented professional with expertise in retail and healthcare. Proven skills in team leadership and conflict resolution enhance operational efficiency and boost customer satisfaction. Strong background in patient assessment and care planning, committed to fostering a safe and supportive environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Shoe Palace
Redondo Beach
08.2022 - Current
- Coordinated daily store operations and staff scheduling to ensure smooth workflow.
- Trained new employees on customer service and sales techniques.
- Ensured merchandise displays met company standards and visual guidelines.
- Addressed customer inquiries and resolved issues promptly to enhance customer satisfaction.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Mediated conflicts between team members to maintain a positive work environment.
Medical Assistant
Foundation Medical Group
Pico Rivera
02.2025 - 05.2025
- Supported physicians in patient care by taking vital signs, documenting patient histories, and preparing patients for examinations to enhance overall patient experience.
- Coordinated patient follow-up visits to improve continuity of care and patient satisfaction.
- Maintained accurate patient records and managed electronic health systems.
- Prepared examination rooms and ensured availability of necessary medical supplies to facilitate efficient patient care.
Education
Some College (No Degree) - Medical Assistant
Cerritos College
Norwalk, California, CASkills
- Customer service
- Time management
- Problem solving
- Multitasking and organization
- Team collaboration
- Strategic thinking
- Reporting and documenting
- Adaptability and flexibility
- Customer service and satisfaction
- Team leadership
- Patient care coordination
Languages
English
Professional
Spanish
Professional
Certification
Medical Assistant Certification
Timeline
Medical Assistant
Foundation Medical Group
02.2025 - 05.2025
Assistant Manager
Shoe Palace
08.2022 - Current
Some College (No Degree) - Medical Assistant
Cerritos College