Autumn Anderson
Calgary,AB
Summary
Responsible and motivated Graduated Grade 12 student with excellent time management. Ability to communicate and be cheerful with people of all ages. High-energy able to work hard and independently apply myself. Hardworking, ready for new challenges.
Positive and upbeat ability to make guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Physical Therapist Assistant/Receptionist
Hawkstone Physical Therapy
Edmonton, AB
08.2022 - 10.2023
- Checked calendars/welcomed patients and scheduled future patient appointments to minimize wait times using Jane software system
- Assisting during the assessment of patients with the Physical Therapist
- Carrying out treatment programs under the direction of the Physical Therapist
- Developing materials for use with patients, such as exercise handouts. Administered simple range of motion exercises.
- Preparing equipment for patient use, such as mobility aids, wheelchairs, and exercise equipment.
- Worked with physical therapist and other disciplines to provide adaptive equipment for improving patient function.
- Maintained positive interaction with facilities and clients, enhancing client relations.
- Studied treatment plans and adjusted exercises periodically to maximize benefits.
- Observed and reported patient reaction to treatment or changes in condition, facilitating appropriate follow-up.
- Protected confidential documents to prevent unauthorized access.
- Adhered to infection-control policies and protocols to attain safe and clean working environment.
Cashier/Personal Shopper
Pearson's Independent Grocery
ST ALBERT, CA-AB
01.2021 - 07.2022
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling.
- Completed pickup and shopping orders for customers within local area.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Followed application instructions closely and reviewed online orders to minimize errors.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Restaurant Hostess
Sorrentinos
ST ALBERT, CA-AB
04.2020 - 05.2022
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Assisted with setting up banquet rooms for special events.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance with clearing plates from tables after meals were completed.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
High School Diploma -
St Peter Apostle
Spruce Grove, AB06.2022
Pearsons Independent Grocey
Skills
- Follow Directions, Fast Learner, Energetic and pleasant to work around; great team member
- Reliability and Punctual, Personable nature
- Sanitation understanding, housekeeping abilities, bussing expertise
- Ability to multi-task to an ever changing environment
Timeline
Physical Therapist Assistant/Receptionist
Hawkstone Physical Therapy
08.2022 - 10.2023
Cashier/Personal Shopper
Pearson's Independent Grocery
01.2021 - 07.2022
Restaurant Hostess
Sorrentinos
04.2020 - 05.2022
High School Diploma -
St Peter Apostle
Pearsons Independent Grocey
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