Valerie Gouldhawke
Shellbrook,SK
Summary
- Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
44
44
years of professional experience
Work History
Tenant Services Manager
Prince Albert Housing Authority
Prince Albert, SK
04.2021 - Current
- Responsible for managing 7 staff
- Build positive relationships with tenants and community
- Review applications
- Lease renewals and rent adjustments
- Oversee ORT Hearings for Evictions
- Attend Tenant Association Meetings
- Do Performance Appraisals
- Update Policies & Procedures
Facilitator
Community Service Centre
Prince Albert, SK
10.2008 - 04.2021
- Developed and implemented training programs to increase participant knowledge and understanding of relevant topics.
- Facilitated group discussions and activities to ensure successful outcomes.
- Coordinated with stakeholders to ensure all expectations were met during the facilitation process.
- Monitored progress in individual job placements of each student
- Evaluated outcomes
Clerk Stenographer
Mental Health Centre
Prince Albert, SK
04.1981 - 09.1987
- Responsible for scheduling 8 out of town clinics for psychiatrists, social workers and mental health nurses
- Typed letters, memos and reports
- Took shorthand from psychiatrists and typed letters
- Admitted patients to psych wards as directed by psychiatrists
- Front counter work and switchboard coverage
Education
Bachelor of Arts - Education
U of S
Saskatoon, SK05-1999
High School Diploma -
Grade 12
Prince Albert, SKSkills
- Technical knowledge
- Sales Support
- Business Analysis
- Operations Management
- Customer Service
- Quick learner
- Staff Development
Timeline
Tenant Services Manager
Prince Albert Housing Authority
04.2021 - Current
Facilitator
Community Service Centre
10.2008 - 04.2021
Clerk Stenographer
Mental Health Centre
04.1981 - 09.1987
Bachelor of Arts - Education
U of S
High School Diploma -
Grade 12