Valeria Bodachevska

Front Desk Receptionist | Medical Office

• Scheduled and coordinated patient appointments using an Electronic Medical Records (EMR) system to ensure smooth daily operations
• Welcomed patients, provided check-in support, and maintained a friendly, professional environment
• Created, updated, and organized patient charts and medical documentation with strong attention to accuracy and confidentiality
• Answered high-volume phone calls, assisted patients with inquiries, and communicated appointment and office information clearly
• Performed a wide range of administrative and front office duties in a fast-paced healthcare setting

Customer Service Associate / Store Manager | Retail Shop

• Greeted and assisted customers in-store, providing friendly and attentive service
• Resolved customer concerns and handled issues professionally to ensure satisfaction
• Answered phone calls, responded to inquiries, and communicated store information clearly
• Managed online orders, including processing, packaging, and coordinating pickups or deliveries
• Supported daily store operations and helped maintain an organized and welcoming shopping environment