Valentin Diaz-Barrera
Santa Clarita
Summary
Adaptable leader known for strong mentorship and conflict resolution skills. Experienced in enhancing team performance and maintaining operational excellence, ready to leverage expertise to drive customer satisfaction and uphold company standards.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Assistant Manager
Gyromania
Stevenson Ranch
09.2023 - Current
- Streamlined daily operations and staff activities to enhance overall efficiency.
- Implemented quality control measures to uphold company standards.
- Ensured consistency, quality, and conformance through thorough review of completed work.
- Mentored new hires on company programs, fostering their integration and understanding.
- Maintained professionalism in stressful situations while diffusing tension effectively.
Shift Leader
California Fish Grill
Valencia
06.2022 - 01.2024
- Resolved customer complaints promptly to improve guest satisfaction.
- Provided exceptional customer service while maintaining a positive attitude throughout shifts.
- Developed training program for new employees on food handling and customer service standards to enhance team performance.
- Coordinated cleaning of dining areas, restrooms, kitchen equipment, and floors to maintain safety and sanitation compliance.
- Ensured adherence to company standards and compliance requirements for operational excellence across all shifts.
Education
High School Diploma -
Hart High School
Newhall, CA06-2022
Some College (No Degree) - Fire Technology Major
College of The Canyons
Valencia, CA07-2026
Skills
- Customer service
- Team leadership
- Operations management
- Quality control
- Staff training
- Team collaboration
- Strategic thinking
- Adaptability and flexibility
- Time management
- Conflict resolution
- Employee engagement
- Goal setting
Languages
English
Native/ Bilingual
Spanish
Full Professional
Certification
- American Heart Association, BLS-CPR
- Emergency Medical Technician, License and Certificate
- California Ambulance Driver Certificate
- FEMA Course certificate- IS-100, IS-200, IS-700, IS-800, IS-1150
- Medical Examiner's Certificate - for Commercial Driver Medical Certification
Timeline
Assistant Manager
Gyromania
09.2023 - Current
Shift Leader
California Fish Grill
06.2022 - 01.2024
High School Diploma -
Hart High School
Some College (No Degree) - Fire Technology Major
College of The Canyons