Usman S. Aliyu
Burnaby ,BC
Summary
Proven Sales Representative at Shoprite Store, adept in customer relationship building and sales forecasting, significantly increased sales revenue through strategic account targeting. Excelled in fostering team collaboration and enhancing client satisfaction, leveraging interpersonal communication skills for superior customer service.
Overview
3
3
years of professional experience
Work History
Sales Representative
Shoprite Store
09.2021 - 07.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Fostered collaborative environment, sharing best practices among sales team.
- Streamlined sales process, reducing time from lead to close.
Education
Bachelor Of Administration - Public Administration
University of Abuja
Gwagwalada, Abuja 09.2010
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Sales closing
- Customer retention
- Client service
- Product promotions
- Sales forecasting
Languages
English
Elementary
Timeline
Sales Representative
Shoprite Store
09.2021 - 07.2024
Bachelor Of Administration - Public Administration
University of Abuja
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