Usman Khan
Surrey,BC
Summary
Dynamic sales professional with a proven track record at Bakerview Memorial Cemetery, excelling in customer relationship building and complex problem-solving. Successfully drove sales growth through targeted outreach and exceptional service, fostering strong connections with clients and key decision-makers. Committed to enhancing customer satisfaction and delivering impactful sales presentations.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Representative
Bakerview Memorial Cemetery
04.2023 - Current
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Maintained high levels of customer satisfaction by providing exceptional support throughout the entire sales process – from initial inquiry to post-sale followup.
Manager
Eyecare 2020
02.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Actor
Local Color Talent Agency
02.2013 - Current
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Exhibited strong professionalism by maintaining punctuality, preparedness, and open communication throughout all stages of the production process.
- Pursued continuous professional development through participation in acting classes and training programs, honing performance abilities.
- Collaborated with directors and fellow actors to develop engaging character portrayals for stage and screen.
Fry Cook
Chicken World
02.2010 - 08.2012
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
Education
Bachelor of Science - Biology
University of British Columbia
Vancouver, BC12-2018
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Sales presentations
- Sales closing
- Complex Problem-solving
Accomplishments
I have an extensive background in athletics. I've been ranked 2nd in the nation in wrestling. I've also played for UBC's varsity rugby team for 2 years as well. I'm now carrying over my knowledge on biomechanics over to personal training to hopefully change our clients lives for the better.
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working
Certification
ISSA certified personal trainer
ISSA CPR AND AED
Timeline
Sales Representative
Bakerview Memorial Cemetery
04.2023 - Current
Manager
Eyecare 2020
02.2018 - Current
Actor
Local Color Talent Agency
02.2013 - Current
Fry Cook
Chicken World
02.2010 - 08.2012
Bachelor of Science - Biology
University of British Columbia
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