Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Usman Amir

Toronto

Summary

Passionate about applying my dynamic skillset to drive success in your company. With a track record of efficient collaboration and problem-solving, I'm composed to elevate your team's performance and contribute to achieving your company's objectives and goals.

Overview

5
5
years of professional experience

Work History

Supervisor

Wonderland Expo Games
04.2024 - 06.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Supervised daily operations of multiple game stations, ensuring smooth functionality, staff coverage, and customer satisfaction.
  • Trained, mentored, and motivated team members to meet performance targets and deliver exceptional guest experiences.
  • Managed staff scheduling, task delegation, and on-the-spot problem-solving to maintain an efficient workflow in a high-traffic environment.
  • Ensured all games complied with safety regulations and company policies, performing regular inspections and addressing any operational issues.
  • Monitored sales and game performance, actively encouraging upselling strategies and maximizing revenue opportunities.

Lead Supervisor

Elections Ontario
04.2025 - 05.2025
  • Supervised and coordinated a team of election workers to ensure efficient, compliant, and timely operation of polling stations.
  • Provided training, guidance, and real-time support to staff, ensuring adherence to federal election protocols and procedures.
  • Managed the setup, operation, and closing of polling locations, including troubleshooting technical issues and resolving on-site challenges.
  • Maintained secure handling and accurate reporting of sensitive voting materials and ballots throughout the election process.
  • Delivered exceptional customer service to voters by facilitating a smooth and accessible voting experience.
  • Demonstrated strong leadership under pressure in a fast-paced, high-volume environment, effectively prioritizing and delegating tasks.

Assistant Coach

Royal City Soccer Club
06.2023 - 08.2024
  • Led dynamic soccer drills, fostering teamwork and skill development. Mentored young athletes, enhancing their performance and confidence on the field.
  • Provided personalized guidance to players, addressing individual strengths and areas for growth. Cultivated a positive, inclusive team environment.
  • Introduced creative coaching methods, integrating fun activities with skill-building exercises. Enhanced player engagement and learning outcomes.

Sales Advisor

Club Demonstration Services (CDS)
09.2020 - 09.2023
  • Promoted a variety of products to customers, demonstrated and explained features of the specific product and participated in product development
  • Assisted customers with their daily shopping and made sure to keep a welcoming and engaging environment in the store
  • Processed transactions on the daily and kept a good eye on the floor
  • Followed all safety precautions on the floor and maintained a clean work environment
  • Handled cash and was in charge of keeping track of payments

Game Attendant

Canadian National Exhibition (CNE)
07.2023 - 08.2023
  • Restocked game prizes and made sure the area was kept clean
  • Kept track of all gifts given out and made sure it was all noted down
  • Dealt with all types of customers and made sure to deal with customers appropriately

Education

Bachelor of Engineering - Mechanical Engineering

Toronto Metropolitan University
Toronto, ON
04-2029

High School Diploma - undefined

Martingrove Collegiate Institute
06.2024

Skills

  • LLQP Certified (Life License Qualification Program)
  • CPR Certified
  • Proficient in CAD and SolidWorks software for 2D/3D design and modeling
  • Skilled in programming with C, C, and Python
  • Experienced in using MATLAB for data analysis and engineering applications
  • Training and mentoring
  • Staff management
  • Complex Problem-solving

Languages

English
French
Urdu

Timeline

Lead Supervisor

Elections Ontario
04.2025 - 05.2025

Supervisor

Wonderland Expo Games
04.2024 - 06.2025

Game Attendant

Canadian National Exhibition (CNE)
07.2023 - 08.2023

Assistant Coach

Royal City Soccer Club
06.2023 - 08.2024

Sales Advisor

Club Demonstration Services (CDS)
09.2020 - 09.2023

High School Diploma - undefined

Martingrove Collegiate Institute

Bachelor of Engineering - Mechanical Engineering

Toronto Metropolitan University

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Usman Amir