Richmond Oki
Saskatoon,SK
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Support Worker
Cradiel Consulting
05.2022 - Current
- Conduct routine tasks to ensure smooth daily operations of the program office, including room checks and medication oversight
- Prepare rooms for new residents and coordinate move-outs
- Maintain organized files and statistical records as part of program tracking
- Actively engage with residents to build trust and effective working relationships
- Work collaboratively with the Intensive Support Program team and community care partners to support residents in meeting their case plan goals
- Provide coaching to residents on life skills, including personal hygiene, room upkeep, and basic daily tasks
- Facilitate activities that foster healthy recreational practices, employment readiness, educational pursuits, and training opportunities
- Reduced client dependency on support programs by 20% through effective case management and self-sufficiency plans
- Improved client satisfaction by 15% through enhanced communication and support services
- Managed a caseload of 30+ clients, ensuring timely, accurate service delivery and support
- Facilitated budget management workshops, increasing client financial literacy by 25%
- Developed and maintained partnerships with 10+ community organizations, broadening client support networks
Residential Youth Worker
EGADZ
08.2018 - 04.2022
- Assisted clients with disabilities in accessing community resources and support services
- Organized and facilitated workshops on budget management and self-sufficiency
- Conducted home visits and assessments to determine client needs and provide appropriate interventions
- Documented and reported on client progress and service outcomes clearly and accurately
- Collaborated with multidisciplinary teams to develop and implement individualized care plans
- Managed conflicts and worked effectively in a team environment
- Implemented loss prevention strategies and reported incidents in line with organizational policies
Education
Bachelor of Science - Accounting
Madonna University
Skills
- Respectful and knowledgeable of multicultural beliefs, values, and perspectives, especially First Nations and Métis communities
- Strong verbal and written communication skills for client interaction, report writing, and team collaboration
- Developed and implemented educational programs to enhance client skills and knowledge
- Motivational interviewing and assessment techniques
- Emergency response and occupational health standards
- Use of self-contained breathing apparatus (SCBA)
- Experienced in contributing to policy development to improve service delivery and client support
- Ability to remain calm and effective in high-stress situations, providing support and solutions to clients in need
- Skilled in using various computer programs and databases for client management and documentation
- Applied principles of sociology and psychology to understand and support client needs
- Knowledgeable in criminal justice systems, working with clients with legal challenges, and collaborating with criminal justice professionals
- In-depth understanding of relevant legislation impacting social services
- Highly empathetic and dedicated to supporting individuals in need
- Report writing and documentation
- Client relationship management and advocacy
- Team collaboration and interdisciplinary coordination
- Compliance with safety protocols and Personal Protection Equipment (PPE)
- Workshop facilitation and community resource navigation
- Able to work collaboratively with colleagues and community stakeholders
Certification
- First Aid and CPR/AED Certification
- Mental Health First Aid
- Crisis Intervention Training
Professional Development
- Implementation of SIUs in Canada
- The Criminal Justice System
- Protecting and Sharing Offender Information
- Suicide and Self-Injury Intervention for Institutional Settings
- Substance Use
- Ethical Considerations
- The Offender's World
Timeline
Residential Support Worker
Cradiel Consulting
05.2022 - Current
Residential Youth Worker
EGADZ
08.2018 - 04.2022
Bachelor of Science - Accounting
Madonna University