Over 6+ Years of experience in IT industry in various stages of Software Development which includes 5+ years of experience in salesforce. Object-oriented programming expertise, and implementing, customizing, and maintaining Salesforce solutions. Project-focused, flexible, and enthusiastic team player with great oral and written communication skills as well as leadership abilities to come up with innovative solutions to complex client requirements. Experience working on a variety of projects, including gathering and evaluating requirements, customizing and implementing business needs, creating visual representations of business requirements, documenting technical requirements, and determining success criteria. Experience in designing and implementing data models, user interface, business logic, and security for custom applications made recommendations to improve the business by testing and installing third-party plug-ins from AppExchange for business needs.
Overview
6
6
years of professional experience
Work History
Software Development
Life Cycle (SDLC) including requirement gathering, analysis, design along with development and testing
Page layout customization, page layout assignment based on profiles and custom links as per organization requirements
Data migration using data loader tool
Sales Cloud by adding objects, fields, tabs, reports, dashboards to migrate data into Salesforce
Used multi-tenant MVC architectures for developing salesforce applications
SFDX to develop and manage Salesforce applications efficiently
SFDX for building and releasing new features quickly
Lightning component framework and building lightning component with aura framework & locker service with lightning components
Salesforce.com by developing presentation layers in Visualforce pages and business logic in Apex by creating and using Classes,
Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API
Pick Lists, Dependent Pick Lists, Lookups, Master-Detail Relationships, Validations and Formula Fields to the custom objects
Accounts, profiles creation and configuring permissions based on organizational hierarchy
Integration using REST / SOAP API with multiple 3 rd party systems, Amazon, SAP, ECHO system
Using best code practices like Test-driven Development to ensure the code is optimized as much as possible
Developing test classes and test methods to ensure maximum code coverage in the production instance..
Salesforce Administrator /Developer
Scotiabank Canada
03.2020 - 02.2023
Working closely with Salesforce Programing team to drive successful implementations of new projects, adoption data quality and best practices of use
Assist in the configuration and maintenance of "Sandbox" environments to facilitate success development and QA testing of new on-demand features and functionality
Created separate views for different users for the tabs like accounts, opportunities etc
Created different folders to store the reports of different groups and categories
Designed, and deployed Custom tabs, Entity-Relationship data model, Auto-Response Rules, Components, VisualForce Pages to suit to the needs of the application
Used Apex Explorer and Apex Data Loader to Manage and Query the data
Created customized page layouts and record-types for Opportunity, Contacts, and Accounts to distinguish between different Processes
Involved in Design and development of Workflow rules, triggers, and validation rules, Profiles, Custom Buttons, Custom links, Custom Pages, Extended controllers, and Apex classes to drive the functionality
Created Email templates, approval processes, Auto response Rules and Multi-Step Approval Processes as per the requirements and defined approval actions on them to automate the processes
Deployed the code from Sandbox to Production and was part of release activities and UAT
Proved successful working within tight deadlines and a fast-paced environment.
Salesforce Administrator /Developer
Beneficial Insurance Solutions Canada
07.2018 - 02.2020
Daily administration such as configuring and implementing Salesforce application and support of cases in Salesforce including, but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
Implemented Financial Services Cloud that includes Service Console, Customer Portal and Communities, Case Feed, and Knowledge Base
Worked as an active team member and performed the roles of Salesforce Developer and Salesforce Administrator in the organization
Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports, and dashboards
Created various Profiles and Roles configured the permissions based on the organization requirements
Experienced in User Stories and Agile Methodologies and worked on profiles, Users, Roles, Chatter
Hands on experience on Process Builder for immediate actions like creating or updating a record, email alerts, quick actions, submit for approval and post a chatter
Hands on experience on Batch Apex whenever the requirement was to process millions of Records
Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record detail pages and edit pages
Working with custom Apex classes, wrapper classes for request and response parsers for Integrations, batch apex, schedulable apex, Queueable apex, SOQL and SOSL for smooth conduct of the application
Well versed with Apex Triggers and created those triggers in compliance with the business requirement
Created email templates and inbound emails using Visualforce for clients and customers
Set up Email Services on Force.com platform to handle inbound emails
Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
Developed Apex Classes & Triggers to implement the business logic as per the requirements
Implemented requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
Created user accounts, managed profiles, security and workflow rules
Identified and established the sharing rules for restricting access to business objects such as opportunities, leads and cases
Customize Work.com page layouts, fields
Develop Validation rules and workflows
Created custom controllers implementing complex code for retrieval from Salesforce to Visual Force pages
Wrote SOQL and SOSL statements within custom controllers, extensions and triggers
Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application
Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities
Exposed Apex classes as Rest APIs and triggered workflows from third party applications
Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users
Created and maintained User Roles, Security, and Profiles that was required for the Salesforce Knowledge implementation
Involved in work with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards
Used some out the box functionality like Process Builder, Flow, Workflow, Field Update Einstein Analytics and Email Alert
Worked on Approval Process to define set of approval as per user requirements
Used Email to Case functionality to create case from inbound email
Implemented master-detail relationships, junction objects, lookups, rollup summary fields and formula fields
Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects
Used it to read, extract, and load data from comma-separated values (CSV) files
Identified requirements for clients and designed appropriate business models and user interfaces (UI)
Created various Reports (summary reports, matric reports, pie charts, dashboards, and graphics) and Report Folders
Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles
Involved in customizing custom objects, tabs, fields, page layout as per the business need
Resolves technical issues through debugging, research and investigation
Consistently write, translate and code software programs and applications according to specifications
Education
Bachelor Of Engineering - Electrical and electronics
JNTU University
Skills
Technical Skillsundefined
Timeline
Salesforce Administrator /Developer
Scotiabank Canada
03.2020 - 02.2023
Salesforce Administrator /Developer
Beneficial Insurance Solutions Canada
07.2018 - 02.2020
Salesforce Administrator
CIGNA Corporation USA
11.2017 - 06.2018
Salesforce Administrator
GSX – Sell Through Partner Microsoft
06.2016 - 10.2017
Software Development
Bachelor Of Engineering - Electrical and electronics