USHARANI BAIRABOENA
Brampton,ON
Summary
Over 6+ Years of experience in IT industry in various stages of Software Development which includes 5+ years of experience in salesforce. Object-oriented programming expertise, and implementing, customizing, and maintaining Salesforce solutions. Project-focused, flexible, and enthusiastic team player with great oral and written communication skills as well as leadership abilities to come up with innovative solutions to complex client requirements. Experience working on a variety of projects, including gathering and evaluating requirements, customizing and implementing business needs, creating visual representations of business requirements, documenting technical requirements, and determining success criteria. Experience in designing and implementing data models, user interface, business logic, and security for custom applications made recommendations to improve the business by testing and installing third-party plug-ins from AppExchange for business needs.
Overview
6
6
years of professional experience
Work History
Software Development
- Life Cycle (SDLC) including requirement gathering, analysis, design along with development and testing
- Salesforce.com development & implementing apex, visualforce, force.com IDE, controllers & triggers, SOQL, SOSL & Plug-ins
- Working with management and end-users to create & manage workflow rules, data validation, processes, & flows
- Create and manage custom objects, fields, validation rules, custom workflow, formulas, approval processes
- Page layout customization, page layout assignment based on profiles and custom links as per organization requirements
- Data migration using data loader tool
- Sales Cloud by adding objects, fields, tabs, reports, dashboards to migrate data into Salesforce
- Used multi-tenant MVC architectures for developing salesforce applications
- SFDX to develop and manage Salesforce applications efficiently
- SFDX for building and releasing new features quickly
- Lightning component framework and building lightning component with aura framework & locker service with lightning components
- Salesforce.com by developing presentation layers in Visualforce pages and business logic in Apex by creating and using Classes,
- Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API
- Pick Lists, Dependent Pick Lists, Lookups, Master-Detail Relationships, Validations and Formula Fields to the custom objects
- Accounts, profiles creation and configuring permissions based on organizational hierarchy
- Integration using REST / SOAP API with multiple 3 rd party systems, Amazon, SAP, ECHO system
- Using best code practices like Test-driven Development to ensure the code is optimized as much as possible
- Developing test classes and test methods to ensure maximum code coverage in the production instance..
Salesforce Administrator /Developer
Scotiabank Canada
03.2020 - 02.2023
- Working closely with Salesforce Programing team to drive successful implementations of new projects, adoption data quality and best practices of use
- Assist in the configuration and maintenance of "Sandbox" environments to facilitate success development and QA testing of new on-demand features and functionality
- Created separate views for different users for the tabs like accounts, opportunities etc
- Created different folders to store the reports of different groups and categories
- Designed, and deployed Custom tabs, Entity-Relationship data model, Auto-Response Rules, Components, VisualForce Pages to suit to the needs of the application
- Used Apex Explorer and Apex Data Loader to Manage and Query the data
- Created customized page layouts and record-types for Opportunity, Contacts, and Accounts to distinguish between different Processes
- Involved in Design and development of Workflow rules, triggers, and validation rules, Profiles, Custom Buttons, Custom links, Custom Pages, Extended controllers, and Apex classes to drive the functionality
- Created Email templates, approval processes, Auto response Rules and Multi-Step Approval Processes as per the requirements and defined approval actions on them to automate the processes
- Deployed the code from Sandbox to Production and was part of release activities and UAT
- Environment: Salesforce.com platform, Apex Language, Lightning, Visualforce Pages, Data Loader, Workflow & Approvals, Email Services, Rest API, Soap API, Reports, Dashboards, Custom Objects, Custom Tabs, Security Controls, Eclipse IDE Plug-in, Salesforce Sandbox, Controllers, REST API, HTML, Java Script.
- Proved successful working within tight deadlines and a fast-paced environment.
Salesforce Administrator /Developer
Beneficial Insurance Solutions Canada
07.2018 - 02.2020
- Daily administration such as configuring and implementing Salesforce application and support of cases in Salesforce including, but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
- Implemented Financial Services Cloud that includes Service Console, Customer Portal and Communities, Case Feed, and Knowledge Base
- Worked as an active team member and performed the roles of Salesforce Developer and Salesforce Administrator in the organization
- Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports, and dashboards
- Created various Profiles and Roles configured the permissions based on the organization requirements
- Experienced in User Stories and Agile Methodologies and worked on profiles, Users, Roles, Chatter
- Hands on experience on Process Builder for immediate actions like creating or updating a record, email alerts, quick actions, submit for approval and post a chatter
- Hands on experience on Batch Apex whenever the requirement was to process millions of Records
- Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record detail pages and edit pages
- Working with custom Apex classes, wrapper classes for request and response parsers for Integrations, batch apex, schedulable apex, Queueable apex, SOQL and SOSL for smooth conduct of the application
- Well versed with Apex Triggers and created those triggers in compliance with the business requirement
- Created email templates and inbound emails using Visualforce for clients and customers
- Set up Email Services on Force.com platform to handle inbound emails
- Environment: Saleforce.com, Force.com Explorer, Apex Triggers, Visual force Pages & Apex Controllers, Salesforce.com Data Loader, Eclipse IDE, Custom Objects, Custom Tabs, Force.com Eclipse Plug-in, Data Loader, SOQL, SOSL, Email Services, Security Controls, HTML, Java Script, CSS, SOAP
Salesforce Administrator
CIGNA Corporation USA
11.2017 - 06.2018
- Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
- Developed Apex Classes & Triggers to implement the business logic as per the requirements
- Implemented requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
- Created user accounts, managed profiles, security and workflow rules
- Identified and established the sharing rules for restricting access to business objects such as opportunities, leads and cases
- Customize Work.com page layouts, fields
- Develop Validation rules and workflows
- Created custom controllers implementing complex code for retrieval from Salesforce to Visual Force pages
- Wrote SOQL and SOSL statements within custom controllers, extensions and triggers
- Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application
- Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
- Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities
- Exposed Apex classes as Rest APIs and triggered workflows from third party applications
- Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users
- Created and maintained User Roles, Security, and Profiles that was required for the Salesforce Knowledge implementation
- Environment: Saleforce.com, Force.com Explorer, Apex Triggers, Visual force Pages & Apex Controllers, Salesforce.com Data Loader, Eclipse IDE, Custom Objects, Custom Tabs, Force.com Eclipse Plug-in, Data Loader, SOQL, SOSL, Email Services, Security Controls, HTML, Java Script, CSS, SOAP.
Salesforce Administrator
GSX – Sell Through Partner Microsoft
06.2016 - 10.2017
- Involved in work with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards
- Used some out the box functionality like Process Builder, Flow, Workflow, Field Update Einstein Analytics and Email Alert
- Worked on Approval Process to define set of approval as per user requirements
- Used Email to Case functionality to create case from inbound email
- Implemented master-detail relationships, junction objects, lookups, rollup summary fields and formula fields
- Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects
- Used it to read, extract, and load data from comma-separated values (CSV) files
- Identified requirements for clients and designed appropriate business models and user interfaces (UI)
- Created various Reports (summary reports, matric reports, pie charts, dashboards, and graphics) and Report Folders
- Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles
- Involved in customizing custom objects, tabs, fields, page layout as per the business need
- Resolves technical issues through debugging, research and investigation
- Consistently write, translate and code software programs and applications according to specifications
Education
Bachelor Of Engineering - Electrical and electronics
JNTU University
Skills
Technical SkillsSalesforce developmentApex Classes, Apex Triggers, Test Classes, Apex Custom Controllers and Extension, Native, Visualforce (Pages, Components & Controllers), data modelling and security, Validation Rules, Workflows, Standard Objects, Custom Objects, Dashboards, Forcecom, Apex Data Loader, Connect Offline, Integration, Unit testing, SOQL, SOSL, REST and SOAP web services and Ajax ToolkitAdministrationWorkflows and Approvals, Custom Objects, Custom Settings, Custom Labels and Tabs, Dashboards, Roles, Security, Field updates, reports, Sandbox Refreshments, Apex Data Loader, Import Wizards, Sharing Settings and Custom LabelsWeb DevelopmentXML, HTML, CSS, JSP, JSON, Bootstrap and JavaScriptDatabasesOracle, SQL Server, MS Access, and MYSQLMethodologiesAgile, Scrum, Software Development Life Cycle (SDLC)Documentations ToolsHP Exstream, Office 365Programming LanguagesC, C, Java, SQL & PL/SQL, and APEXSource Control ToolsGIT, Gitlab, BitbucketGUI And ToolsVS Code, Eclipse, Salesforce CLI, Forcecom IDE, Apex Data Loader
Timeline
Salesforce Administrator /Developer
Scotiabank Canada
03.2020 - 02.2023
Salesforce Administrator /Developer
Beneficial Insurance Solutions Canada
07.2018 - 02.2020
Salesforce Administrator
CIGNA Corporation USA
11.2017 - 06.2018
Salesforce Administrator
GSX – Sell Through Partner Microsoft
06.2016 - 10.2017
Software Development
Bachelor Of Engineering - Electrical and electronics
JNTU University