Summary
Overview
Work History
Education
Skills
Languages
Timeline
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URVASH KAMBOJ

Brampton,ON

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level customer service position. Ready to help the team achieve company goals.

Overview

3
3
years of professional experience

Work History

Credit Advisor

Corbett Capital
09.2023 - Current
  • Built strong relationships with customers to increase retention and loyalty.
  • Negotiated payment plans and loan terms with delinquent customers.
  • Implemented strategies to reduce the risk of credit card fraud and identity theft.
  • Streamlined the application process for faster approvals, ensuring a positive customer experience.
  • Answered over 50+ customer communications per day via telephone, email and web chat.

Customer Service Representative

Crew Chief
04.2021 - 09.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Educated customers about billing, payment processing, and support policies and procedures for fuel cards.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Canadore College of Applied Arts And Technology
North Bay, ON
12.2021

Skills

  • Third-party collaboration
  • Collateral Valuation
  • Debt solution management
  • Client Education
  • Financial History Review
  • Loan Processing
  • Product Sales
  • Payment Processing
  • Excellent Communication
  • Problem-Solving

Languages

English
Professional Working

Timeline

Credit Advisor

Corbett Capital
09.2023 - Current

Customer Service Representative

Crew Chief
04.2021 - 09.2023

High School Diploma -

Canadore College of Applied Arts And Technology

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URVASH KAMBOJ