URVASH KAMBOJ
Brampton,ON
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level customer service position. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Credit Advisor
Corbett Capital
09.2023 - Current
- Built strong relationships with customers to increase retention and loyalty.
- Negotiated payment plans and loan terms with delinquent customers.
- Implemented strategies to reduce the risk of credit card fraud and identity theft.
- Streamlined the application process for faster approvals, ensuring a positive customer experience.
- Answered over 50+ customer communications per day via telephone, email and web chat.
Customer Service Representative
Crew Chief
04.2021 - 09.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Educated customers about billing, payment processing, and support policies and procedures for fuel cards.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
North Bay, ON12.2021
Skills
- Third-party collaboration
- Collateral Valuation
- Debt solution management
- Client Education
- Financial History Review
- Loan Processing
- Product Sales
- Payment Processing
- Excellent Communication
- Problem-Solving
Languages
English
Professional Working
Timeline
Credit Advisor
Corbett Capital
09.2023 - Current
Customer Service Representative
Crew Chief
04.2021 - 09.2023
High School Diploma -
Canadore College of Applied Arts And Technology
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