Yuvraj Singh
Prince Albert,SK
Summary
Experienced professional with a diverse background in security supervision, automotive services, customer service, and inventory management. Skilled in team leadership, process optimization, and maintaining high standards of service and safety. Holds a College Diploma in Business and possesses strong analytical, organizational, and communication abilities. Proven track record of effectively managing operations and delivering exceptional customer experiences across various industries. Dedicated to continuous improvement and professional development.
Overview
8
8
years of professional experience
3
3
Languages
4
4
Years of entrepreneurship
Work History
Food Service Supervisor
Pizza 73
Prince Albert, SK
10.2024 - Current
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Provided direction to staff on proper preparation techniques for menu items.
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
Senior Lube Technician
Valvoline Instant Oil Change (GCOC)
Saskatoon, SK
09.2023 - 09.2024
- Performed oil changes and lubrication services on a variety of vehicles.
- Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Recognized safety hazards while working with tools and machinery in order to avoid injury or property damage.
- Ensured that all tools were properly stored after use in order to maintain a clean working environment.
- Maintained records of all work performed according to company guidelines.
Inventory Control Specialist
Toronto Auto Parts
Toronto, ON
10.2022 - 09.2023
- Effectively managed car parts inventory, ensuring accuracy and organization.
- Conducted regular stock counts and maintained precise records.
- Utilized inventory management software and tools for tracking and analysis.
- Implemented quality control measures to prevent loss or damage.
- Trained and supported team members in inventory management.
Automotive Technician Assistant
A&M Auto Collision and Services
Toronto, ON
10.2022 - 05.2023
- Assisted automotive technicians in performing repairs, maintenance, and service on vehicles.
- Supported mechanics with tasks such as fetching tools, preparing workstations, and organizing equipment.
- Provided general maintenance services, including oil changes, tire rotations, and fluid top-ups.
- Cleaned and maintained work areas, tools, and equipment to ensure a safe and organized environment.
- Participated in training programs to enhance technical knowledge and skills in automotive repair.
Security Supervisor/Scheduler Coordinator
Harkav Security
Toronto, ON
05.2022 - 10.2022
- Supervise security operations, ensuring adherence to company policies and procedures.
- Create and manage security schedules for adequate coverage.
- Respond to security incidents, conduct investigations, and implement corrective actions.
- Develop and enforce security policies and protocols, updating them regularly.
- Continuously assess procedures and implement measures for enhanced security effectiveness.
Team Member
KFC Restaurant
Toronto, ON
05.2022 - 10.2022
- Food preparation tasks (e.g., cutting and frying chicken)
- Following recipes and specifications for food preparation
- Preparing ingredients and maintaining kitchen inventory
- Maintaining a clean work environment
- Participating in training activities for skill development
Customer Service Supervisor
Hasty Market
Toronto, ON
08.2021 - 05.2022
- Supervised a team of customer service representatives, providing guidance and support.
- Conducted performance evaluations and provided feedback to team members.
- Maintained a thorough understanding of products, services, and company policies.
- Monitored service metrics and implemented strategies to improve customer satisfaction.
- Trained and onboarded new customer service representatives.
Customer Service Cashier
Hasty Market
Toronto, ON
09.2020 - 08.2021
- Operated cash register, processed transactions, and handled cash accurately.
- Answered customer inquiries and provided information about products or services.
- Resolved customer complaints or concerns in a professional and timely manner.
- Collaborated with team members to ensure smooth workflow and customer satisfaction.
- Followed company policies and procedures regarding customer service.
Telecaller
Dealsdray Online
Remote, India
05.2019 - 07.2020
- Making outbound calls to potential customers
- Engaging customers and providing personalized assistance
- Acquiring in-depth product knowledge
- Recording customer details and call outcomes
- Providing reports and feedback to the sales team
Front Desk Receptionist
Patanjali Educators
Tohana, Haryana
05.2019 - 11.2019
- Answer phone calls, respond to inquiries, and provide general information about the coaching center.
- Provide administrative support, including filing, data entry, and organizing documents.
- Handle cash transactions accurately and maintain a secure cash drawer.
- Deliver exceptional customer service by addressing inquiries and resolving issues.
- Adhere to center policies and procedures regarding confidentiality, security, and safety.
Customer Service Representative
Zara
Chandigarh, Haryana
07.2018 - 05.2019
- Assisting customers in finding products, sizes, and styles
- Assisting with inventory management and replenishment
- Resolving customer inquiries, concerns, and complaints
- Ensuring store cleanliness, organization, and compliance with protocols
- Collaborating with team members and fostering a positive team environment
Sales Associate
Ashoka Mobiles
Tohana, Haryana
05.2017 - 07.2018
- Providing exceptional customer service by assisting customers with their needs and inquiries.
- Demonstrating product knowledge and offering recommendations to
customers. - Maintaining a visually appealing and organized store environment.
- Building customer relationships and promoting customer loyalty.
- Handling product returns and exchanges following company policies.
Education
College Diploma - Business
Northern College of Applied Arts And Technology
Toronto, ON12.2021
Senior Secondary - Commerce
D.A.V. Public School
Tohana, Haryana05.2019
Secondary -
D.A.V. Public School
Tohana, Haryana05.2017
Skills
- Team Leadership and Supervision
- Security Operations Management
- Automotive Maintenance and Repair
- Customer Service Excellence
- Inventory Control and Management
- Food Preparation and Kitchen Management
- Administrative and Front Desk Support
- Telemarketing and Sales
- Strong Communication and Interpersonal Skills
- Problem Solving and Decision Making
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food Service Supervisor
Pizza 73
10.2024 - Current
Senior Lube Technician
Valvoline Instant Oil Change (GCOC)
09.2023 - 09.2024
Inventory Control Specialist
Toronto Auto Parts
10.2022 - 09.2023
Automotive Technician Assistant
A&M Auto Collision and Services
10.2022 - 05.2023
Security Supervisor/Scheduler Coordinator
Harkav Security
05.2022 - 10.2022
Team Member
KFC Restaurant
05.2022 - 10.2022
Customer Service Supervisor
Hasty Market
08.2021 - 05.2022
Customer Service Cashier
Hasty Market
09.2020 - 08.2021
Telecaller
Dealsdray Online
05.2019 - 07.2020
Front Desk Receptionist
Patanjali Educators
05.2019 - 11.2019
Customer Service Representative
Zara
07.2018 - 05.2019
Sales Associate
Ashoka Mobiles
05.2017 - 07.2018
College Diploma - Business
Northern College of Applied Arts And Technology
Senior Secondary - Commerce
D.A.V. Public School
Secondary -
D.A.V. Public School
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