Unique Mensah
Brampton,Canada
Summary
An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Detail-oriented team player with strong communication skills and with the ability to handle multiple projects simultaneously with a high degree of
accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ASSOCIATE ACCOUNTANT
Simple Financials
Missouri, USA
02.2024 - Current
- Prepared detailed financial reports for management review, enabling informed decision-making regarding budget allocation.
- Assisted with preparation of monthly financial statements.
- Assisted in maintaining accurate financial records by processing accounts payable and receivable transactions.
- Performed QuickBooks Online cleanup for clients.
- Enhanced communication among team members by participating in regular meetings to discuss project updates and address any challenges encountered.
- Maintained organized filing system for all financial documents, allowing for easy retrieval during audits or reviews.
- Improved financial accuracy by reconciling bank statements and general ledger accounts on a monthly basis.
- Maintained strict confidentiality when handling sensitive financial information, protecting company assets from potential risks.
AUDIT SUPERVISOR
Negosen Consultancy Services
Takoradi, Ghana
01.2023 - 04.2024
- Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
- Executed audit phases and entered data into accounting software for analysis.
- Prepared working papers, reports and supporting documentation for audit findings.
- Analyzed data and findings to deliver high quality audit reports enabling stakeholders to make informed decisions.
- Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
- Managed multiple concurrent audits, ensuring timely completion within budget constraints.
- Researched technical tax issues to define tax effect or impact of certain tax positions.
- Maintained communication clients throughout auditing process to deliver status updates.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Developed audit policies, guiding administrative and technical functions.
- Consulted clients on internal control systems development and audit program improvements.
- Interviewed auditees to gather data needed to conduct audits.
- Communicated with client's staff to obtain necessary information for audits.
- Participated in special projects as needed, contributing valuable insights based on extensive auditing experience.
- Coordinated resources effectively to ensure smooth execution of the audit plan while minimizing disruption to client operations.
- Reviewed working papers prepared by junior auditors for accuracy and completeness before incorporating them into the final audit report.
- Improved audit efficiency by streamlining processes and implementing new audit methodologies.
- Trained new audit personnel to perform duties according to regulations and established procedures.
- Supervised and guided 5 employees during audits to safeguard accuracy.
- Strengthened client satisfaction by addressing concerns promptly and professionally throughout the auditing process.
- Participated in billing and collections operations to facilitate client payment of overdue invoices.
- Attended 3 industry conferences to gain understanding of trends and engage with current and potential clients.
- Managed internal payroll, account payables, accounts receivables and petty cash.
BUSINESS ACCOUNTANT
Odoom & Associates, LLC
Pennsylvania, USA
05.2022 - 12.2022
- Timely financial reporting for clients via QuickBooks Online
- Provided financial clarity through bookkeeping and consulting for clients
- Successfully resolved complex account discrepancies through diligent research and effective communication with clients and colleagues alike.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Provided journal entries and performed accounting on accrual basis.
CHILDREN'S MINISTRY VOLUNTEER
I.C.G.C- Watered Garden Temple
Takoradi, Ghana
01.2021 - 04.2024
- Served as great role model for children by teaching how to learn, grow and serve as part of church.
- Supported fun, interactive environment for learning and ministry.
- Helped develop and maintain age-appropriate recreational program to promote spiritual growth through cooperative play.
- Maintained appropriate communication with parents regarding child activities and incidents.
- Assisted with planning, implementing and supervising developmentally rewarding curriculum for assigned age group.
- Participated in ongoing training and study to expand personal knowledge of ministry for easier instruction.
- Prepared faith lesson plans and prepared materials for classroom activities.
- Facilitated worship services, encouraging participation from congregation.
- Collaborated with other religious organizations and agencies.
- Facilitated religious classes and forums.
ADMINISTRATIVE COORDINATOR
Focus Jem Enterprise
Takoradi, Ghana
01.2021 - 12.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained office calendars to track important dates and deadlines.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Completed monthly payroll for 7 employees.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Trained team members on customer service and cost savings and record keeping.
- Prepared detailed documents and reports in adherence administrative processes.
ACCOUNTS PAYABLE INTERN
Directorate Of Finance, UCC
Cape Coast, Ghana
09.2019 - 08.2020
- Streamlined payment processes for vendor invoices, resulting in improved vendor relationships and timely payments.
- Input financial data and produced reports using the Topaz Software.
- Supported month-end closing procedures, ensuring all relevant accounts payable entries were posted accurately and on time.
- Assisted with year-end audits, providing documentation and information to external auditors as needed.
- Provided backup support for other finance team members during peak periods or staff absences, demonstrating adaptability and teamwork skills.
- Managed confidential information appropriately, adhering to company policies and safeguarding sensitive financial data from unauthorized access or use.
- Participated in cross-functional projects and initiatives as needed, demonstrating a willingness to contribute beyond core job responsibilities.
WAREHOUSE ASSOCIATE
Accra Mall Retail Center
05.2018 - 07.2018
- Managed inventory levels to be at the most efficient level for reliable customer service including regular cycle counts
- Maintained cleanliness of the warehouse and ensure the warehouse is accessible and safe for everyone
- Maintained internal record keeping system
- Moved materials and items from receiving or storage areas to shipping or to other designated areas, with proper use of material handling equipment, such as pallet jack, steel strapping etc
- Responsible for the proper maintenance and usage of equipment and machinery
- Notified Warehouse Manager of anticipated repairs or concerns
- Attached identifying information and shipping instructions on shipments
- Packed & unpacked goods
- Received returns, counted and confirmed quantities, determined condition and completed paperwork.
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Provided by working closely with other departments to address and resolve any issues related to warehouse operations.
- Consistently lifted materials weighing as much as 23 pounds.
- Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
- Provided excellent internal customer service by mediating between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted in receiving, stocking and distribution of merchandise.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
SALES ASSOCIATE
Kumasi Mall
05.2017 - 07.2017
- Opened and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, and vouchers, balanced cash drawers, and making deposits
- Recommended, selected, and helped locate merchandise based on customer needs and desires
- Provided recommendations for service improvements impacting over 150,000 customers; included analyzing competitor strategies, 'voice of the customer' data, and process mapping
- Helped increase district-wide customer satisfaction and product quality, improving the percentage of 'highly satisfied customers' from 42% to 55%
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased the sale of 5+ low performing items by 20% by using merchandising techniques that included product placement and visual strategies.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Operations Intern
AMI Cleaning Services Ltd
Takoradi, Ghana
05.2016 - 07.2016
- Demonstrated problem-solving skills by addressing challenging stains and spills with effective treatments.
- Ensured consistently high standards of cleanliness by routinely inspecting facilities for areas in need of attention.
- Reduced allergens and improved air quality with diligent dusting and vacuuming practices.
- Maintained inventory levels of cleaning supplies, ensuring consistent availability for required tasks.
- Improved facility appearance with timely trash removal, floor care, and general maintenance tasks.
- Enhanced customer satisfaction by maintaining a clean and organized environment in commercial spaces.
- Established strong communication with clients, addressing any concerns or requests promptly and professionally.
- Adapted to varying work environments, skillfully tackling diverse assignments across multiple industries.
- Promoted a healthy work environment by sanitizing commonly-touched surfaces on a regular basis.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Education
Postgraduate Diploma - Business Management
Canadian Institute of Management And Technology
Brampton, ON12.2026
Bachelor of Science - Accounting
University of Cape Coast
Cape Coast, Ghana09.2019
Exchange Program -
Göteborgs Universitet
01.2018
Chartered Accountant - Accounting And Tax
Institute of Chartered Accountants- Ghana
Ghana09.2019
Skills
- Advanced Microsoft Office Skills
- Technology Inclined
- Pallet Jacking
- RF Scanner Experience
- Bank Reconciliation
- Accounts Receivable
- Accounts Payable
- Payroll Processing
- Tax Preparation
- Auditing Procedures
- QuickBooks Online Certification
- Oracle Financials
- Data Inputting
- Client Relations
- Invoice Processing
- Team Supervision
- Financial Reporting
- Proficient in Billcom, SOS Inventory, Housecall Pro
- Attention to Detail
- Bookkeeping and Reconciliation
- Critical Thinking and Analysis
- Financial Statement Preparation and Reporting
- Records Maintenance
- Warehouse Management Systems
- Complex Problem-Solving
- Material Loading and Unloading
- Strong Communication Skills
- Fluency in English Language
- Packaging and Labeling
- Lifting and Sorting
- Inventory Counting
- Material Handling
- Inventory Organization
- Workplace Cleanliness
- Housekeeping
- Customer Service
- Reliability and Punctuality
- Professional Appearance
- Recycling Management
- Laundry Services
- Disinfection Practices
- Sanitation Practices
- Interior and Exterior Cleaning
- Efficient Cleaning Techniques
Certification
- Federal Taxation I: Individuals, Employees, and Sole Proprietors Certification - Ongoing
- ICAG - Institute of Chartered Accountants- Ghana
Accomplishments
- Multiple 'Employee of the Month' awards at Negosen Consultancy Services.
- Acknowledged for excellent work ethics in August, 2020 at Directorate of Finance, UCC.
- Youngest Childcare Volunteer in 2021 and 2022 at I.C.G.C, Watered Garden Temple.
Languages
English
Native or Bilingual
French
Elementary
Swedish
Elementary
Hobbies and Interests
- Reading
- Singing
- Dancing
References
Upon request
Timeline
ASSOCIATE ACCOUNTANT
Simple Financials
02.2024 - Current
AUDIT SUPERVISOR
Negosen Consultancy Services
01.2023 - 04.2024
BUSINESS ACCOUNTANT
Odoom & Associates, LLC
05.2022 - 12.2022
CHILDREN'S MINISTRY VOLUNTEER
I.C.G.C- Watered Garden Temple
01.2021 - 04.2024
ADMINISTRATIVE COORDINATOR
Focus Jem Enterprise
01.2021 - 12.2023
ACCOUNTS PAYABLE INTERN
Directorate Of Finance, UCC
09.2019 - 08.2020
WAREHOUSE ASSOCIATE
Accra Mall Retail Center
05.2018 - 07.2018
SALES ASSOCIATE
Kumasi Mall
05.2017 - 07.2017
Operations Intern
AMI Cleaning Services Ltd
05.2016 - 07.2016
Postgraduate Diploma - Business Management
Canadian Institute of Management And Technology
Bachelor of Science - Accounting
University of Cape Coast
Exchange Program -
Göteborgs Universitet
Chartered Accountant - Accounting And Tax
Institute of Chartered Accountants- Ghana