Ulemu Makawa
Oshawa,ON
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
8
8
years of professional experience
Work History
Personal Support Worker
Saint Elizabeth Health Care
01.2020 - Current
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recorded status and duties completed in logbooks for management.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
Personal Support Worker
CBI Home Care
08.2019 - Current
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
Customer Service Representative
Reliance Home Comfort
02.2018 - 06.2019
- Tracked customer service cases and updated service software with customer information.
- Managed timely and effective replacement of damaged or missing products.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Updated account information to maintain customer records.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Medication Aide
Pavillion At Creekwood
06.2016 - 08.2017
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Facilitated seamless shift changes by thoroughly documenting medication administration activities for incoming team members.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Reported changes in patient status regarding drug therapy.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
- Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
- Streamlined communication between healthcare providers and pharmacists, ensuring accuracy in both prescription orders and dosage instructions.
- Reviewed medication orders for accuracy and completeness before administering medication.
Education
Business - Human Resources
Confederation College
Thunder Bay, ON06.2024
Associate of Applied Science - Pre-Health Sciences
North Lake College
Irving, Texas, USA05.2015
Skills
- Schedule Maintenance
- Diet and Nutrition
- Records Management
- Fast Learner
- Vitals Monitoring and Documentation
- Housekeeping tasks
- Ability to Lift
- Strong Ethics
- Client Education
- Critical Thinking
- Progress Documentation
- Privacy and confidentiality
Timeline
Personal Support Worker
Saint Elizabeth Health Care
01.2020 - Current
Personal Support Worker
CBI Home Care
08.2019 - Current
Customer Service Representative
Reliance Home Comfort
02.2018 - 06.2019
Medication Aide
Pavillion At Creekwood
06.2016 - 08.2017
Business - Human Resources
Confederation College
Associate of Applied Science - Pre-Health Sciences
North Lake College
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