UJU MIRACLE OKWUOHA
OTTAWA,Canada
Summary
A dedicated Social Service Worker with over 2 years of experience specializing in mental health, trauma-informed care, and crisis intervention. Committed to delivering compassionate care following harm reduction practices with a client-centered approach that emphasizes empathy, respect, and active listening. Possesses a strong understanding of the systemic barriers faced by individuals experiencing homelessness, poverty, addiction, or various mental health issues, and actively supports this population by providing advocacy and emotional support to promote stability and well-being.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shelter Support Worker
Cornerstone women's shelter
12.2024 - Current
- Developed care plans and provided referrals to other social service agencies as needed
- Assist with intake process for new residents and complete records and data reports.
- Worked within a team member to address bigger issues affecting clients outside the agency
- Providing an empathic ear listening ear with compassion, providing emotional support.
- Maintains Shelter grounds and implements houses rules and regulations
Child & Youth Worker
Bayfield Treatment Centre
04.2024 - 11.2024
- Works within a team to handle daily responsibilities and care duties.
- Plans and participates in activities that match the interests and needs of the youth.
- Uses behavioural support and crisis intervention strategies to ensure youth safety.
- Communicates clearly and professionally with youth and colleagues.
- Adapt communication to fit each youth's unique needs and care plan.
- Build positive relationships with youth, families, colleagues, and placing agencies.
- Uses strong problem-solving skills to manage challenges and emergencies.
- Keeps accurate records, including progress reports, incident reports, and behaviour logs
Education
Social Service Work Diploma - undefined
Loyalist College
Belleville, ONSkills
- Trauma-Informed Care
- Crisis Intervention
- Mental Health Support
- Client Advocacy & Emotional Support
- Client-Centered Approach
- Empathy & Active Listening
- Confidentiality & Professional Ethics
- Adaptability & Rapid Learning
- Strong Verbal & Written Communication
- Multitasking & Time Management
- Case Management & Coordination
Certification
- First Aid CPR Certification - Push for Life, Belleville, ON May 2026
- ASSIST TRAINING—Cornerstone housing for women February 2025
- Naloxone Training: —Respect RX, Ottawa, ON August 2026
- Safe TALK Training - Belleville, ON August 2026
- Health Equity Impact Assessment Training- Loyalist College, Belleville, ON, December 2023
- G2 Driver’s License, Belleville, ON 2028
Timeline
Shelter Support Worker
Cornerstone women's shelter
12.2024 - Current
Child & Youth Worker
Bayfield Treatment Centre
04.2024 - 11.2024
Social Service Work Diploma - undefined
Loyalist College
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