Ujay Swaby
Brampton,Ontario
Summary
CDL Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs.. Proficient in operating trucks with 53feet trailers with maximum efficiency. Well-organized and very trainable with positive mindset and drive to meeting company objectives.
Multi-talented business leader bringing 4 years of experience as successful chief executive Officer. Strategic problem solver and change manager in the Microcredit Sector.
Overview
5
5
years of professional experience
Work History
Chief Executive Officer
Lava Financing and Investments Limited
12.2019 - Current
- Setting the organization’s direction, mobilizing the business to its leaders, and engaging the board
- Founder of the Microcredit Institution
- Overseeing administration of the company
- Setting visions, values and cooperate cultures.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Managed relationships with shareholders, stakeholders, customers, and other key constituents.
Nail and Screw Applicator
Dornoc Inc
06.2023 - 08.2023
- Operated an electric nail gun to drive screws into newly built apartments to securely hold the foundations in place.
Kitchen Help
Novello Desserts
03.2023 - 05.2023
- Wash dishes, utensils, and pots in dishwasher.
- Clean work areas.
- Assisted with baking pastries.
Auto Rentals and Courier Services Manager
Lava Financing And Investments Limited
03.2022 - 02.2023
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Utilized GPS navigation systems to navigate faster routes.
- Ensure vehicles are properly maintained and ready to be rented out to customer.
- Performed walk around on vehicles before delivering, releasing and returning to and from customers.
Amazon Customer Experience Agent
Alorica
10.2021 - 03.2022
- Technical support and troubleshooting for amazon customers
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences
- Utilized telephone, online chat and email platforms to deliver outstanding customer service
- Enhanced industry and technical knowledge through active participation in learning and growth opportunities
- Maintained extensive knowledge of company products to recommend items aligned with customer needs
- Documented customer interactions in internal database to maintain customer service history details.
Machine Operator
Caribbean Cream Limited
08.2019 - 10.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Carry out necessary cleaning procedures
- Use necessary measures to safely shut down and isolate power from such machines
- Set up and ran machinery to produce exceptional products for industrial needs
- Operated machining equipment safely with team of operators.
Operations Sales Representative
Alorica
04.2019 - 08.2019
- Manage inbound calls for 11 states (Florida, California, Texas, Virginia, Pennsylvania etc).
- Escalate problematic customer issues to management according to standard operating procedures.
- Act with the highest levels of integrity and professionalism in each customer interaction.
- Adhere to all company guidelines regarding the delivery of service and sales to customer.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering advice on purchases and promoting additional products.
Electrical Maintenance Operator
Princess Margarette Hosptital
07.2018 - 10.2018
- Carry out checks and rectify reported problems at various Regional Health Departments.
- Works on 410volts JPS live lines.
- Termination of LED light installation.
- Installation of industrial fans on wards.
- Responded to fault and wiring issues, identifying hazards and problems.
- Worked effectively in fast-paced environments.
Assistant Customer Service Officer
Princess Margarette Hosptital
07.2018 - 07.2018
- Client exit surveys and interviews (individual and groups)
- Typing
- Filing
- Patrolling ward and service areas and assisting with patient queries
- Assisting patients in the pharmacy and assisting with prescriptions
- Answering office telephone
Education
Class Az Tractor Trailer License - AZ Tractor Trailer Driving
Global Truck Academy
Brampton, ON11.2023
Graduate Certificate - Airbrake Certification
Ontario Safety League
Mississauga, ON09.2023
Certificate - Valuable Contribution To Organization(Certificate)
Princess Margerett Hospital Health Department
08.2018
Certificate in Electrical / Electronic maintenance level 2 - Electrical And Installation Maintenance
Paul Bogle Vocational Training Institute
Jamaica07.2018
Certificate - Public Speaking Certificate
Nexxstepp Workshop
Jamaica06.2018
High School Diploma -
St. Thomas Technical High School
Jamaica06.2017
Skills
- Public Speaking
- Reliable
- Courteous with strong service
- Efficient
- Self-motivated
- Upbeat and Positive Personality
- Customer Data Confidentiality
- Detail Oriented
- Deliver/ Courier Driver
- Heavy Duty Tractor Trailer Transportation Driver
- Staff Management
- Business Planning
- Organizational Management
- Strategic Planning
- Financial Management
- Executive Leadership
Timeline
Nail and Screw Applicator
Dornoc Inc
06.2023 - 08.2023
Kitchen Help
Novello Desserts
03.2023 - 05.2023
Auto Rentals and Courier Services Manager
Lava Financing And Investments Limited
03.2022 - 02.2023
Amazon Customer Experience Agent
Alorica
10.2021 - 03.2022
Chief Executive Officer
Lava Financing and Investments Limited
12.2019 - Current
Machine Operator
Caribbean Cream Limited
08.2019 - 10.2021
Operations Sales Representative
Alorica
04.2019 - 08.2019
Electrical Maintenance Operator
Princess Margarette Hosptital
07.2018 - 10.2018
Assistant Customer Service Officer
Princess Margarette Hosptital
07.2018 - 07.2018
Class Az Tractor Trailer License - AZ Tractor Trailer Driving
Global Truck Academy
Graduate Certificate - Airbrake Certification
Ontario Safety League
Certificate - Valuable Contribution To Organization(Certificate)
Princess Margerett Hospital Health Department
Certificate in Electrical / Electronic maintenance level 2 - Electrical And Installation Maintenance
Paul Bogle Vocational Training Institute
Certificate - Public Speaking Certificate
Nexxstepp Workshop
High School Diploma -
St. Thomas Technical High School
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