Summary
Overview
Work History
Education
Skills
Timeline
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Uipa Atonio

Long Beach

Summary

Dedicated operations leader with over 10 years of supervisory and management experience in aviation, logistics, and customer service. Proven track record in coordinating large teams, ensuring safety compliance, and optimizing operational efficiency in high-volume, time-sensitive environments. Skilled in communication, strategic planning, and team development, with a passion for delivering exceptional service.

Overview

11
11
years of professional experience

Work History

Operations Manager

G2 Secure Staff
07.2024 - Current
  • Manage 6–9 four-person crews daily for flight assignments and operational readiness.
  • Oversee safety protocols through coaching, audits, and corrective actions.
  • Conduct shift briefings and coordinate with SOC and other departments for smooth operations.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Operations Supervisor

G2 Secure Staff
03.2023 - 06.2024
  • Led pre-shift briefings and supervised 2–3 screening teams per shift.
  • Managed scheduling, PTO requests, and call-offs.
  • Organized operational materials for shift handovers.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Completed bi-weekly payroll for over 50 employees.

Shift Supervisor

Matheson Flight Extenders, Inc
05.2017 - 11.2023
  • Supervised 100+ employees in a high-volume airline cargo operation.
  • Directed hiring, training, and performance management.
  • Conducted safety meetings and maintained efficiency targets.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.

Shipping Supervisor

Collard Rose Optometry
10.2015 - 03.2016
  • Led an 8-person team handling 200–300 daily orders, doubling output during peak seasons.
  • Pulled, verified, and packaged items for shipment.
  • Inspected loading operations for improvements in efficiency and safety.
  • Managed shipping and receiving activities for company with up to 300 orders processed daily.

Machine Operator

Arlon Graphics LLC
03.2015 - 12.2015
  • Operated heavy machinery and managed materials for production and shipping.
  • Complied with company and OSHA safety rules and regulations.

Package Handler

FedEx Ground
07.2014 - 11.2015
  • Unloaded and processed up to 1,500 packages per truck, promoted to scanning and driving.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Worked within tight deadlines and a fast-paced environment to successfully maintain flow of goods.

Education

High School Diploma -

Carson High School
Carson, CA
06-2014

Skills

  • Leadership & Team Management
  • Safety & Compliance Enforcement
  • Scheduling & Workforce Planning
  • Operational Process Improvement
  • Customer Service Excellence
  • Cross-Department Collaboration
  • Payroll & Budget Oversight
  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Incidents management
  • Performance monitoring

Timeline

Operations Manager

G2 Secure Staff
07.2024 - Current

Operations Supervisor

G2 Secure Staff
03.2023 - 06.2024

Shift Supervisor

Matheson Flight Extenders, Inc
05.2017 - 11.2023

Shipping Supervisor

Collard Rose Optometry
10.2015 - 03.2016

Machine Operator

Arlon Graphics LLC
03.2015 - 12.2015

Package Handler

FedEx Ground
07.2014 - 11.2015

High School Diploma -

Carson High School

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Uipa Atonio