Kadence Foster
Modesto
Summary
Motivated and dedicated professional seeking to grow within a company and advance into leadership roles while contributing to team success. Skilled in customer service, team management, and operational excellence with proven experience in building positive customer relationships and achieving company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
SkyZone
Modesto, CA
04.2026 - Current
- Streamlined daily operations, enhancing efficiency across multiple departments.
- Implemented training programs, improving staff performance and customer satisfaction.
- Monitored inventory levels, ensuring optimal stock availability and reducing waste.
- Developed and enforced safety protocols, promoting a secure work environment.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Shift Leader
Sky Zone
Modesto, CA
08.2021 - Current
- Provide exceptional customer service by actively listening, resolving issues, and de-escalating challenging situations. Lead and support team members to achieve daily sales targets and maintain company goals. Oversee cash handling, opening/closing procedures, and accurate financial reporting. Train, coach, and motivate staff to ensure a high level of performance and teamwork. Maintain a safe and engaging environment for guests while upholding company standards.
Education
High School Diploma -
Fred C. Beyer High School
Modesto, CASkills
- Customer Service Excellence
- Leadership & Team Management
- Conflict Resolution & De-Escalation
- Cash Handling & Sales Operations
- Goal Setting & Achievement
- Training & Coaching Staff
- Strong Communication Skills
- Problem Solving & Adaptability
- Staff management
- Performance monitoring
- Team leadership
Accomplishments
- Promoted to Operations Manager after 4 years with the company.
- Supervised team of 30+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid CPR AED, American Heart Association - 07/11/2027
Timeline
Operations Manager
SkyZone
04.2026 - Current
Shift Leader
Sky Zone
08.2021 - Current
High School Diploma -
Fred C. Beyer High School