Summary
Overview
Work History
Education
Skills
Certification
HOBBIES AND INTEREST
REFERENCES
Timeline
Generic

Ugochukwu Nwosu

Vancouver

Summary

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with several years of experience building community and developing social skills through incremental therapeutic techniques.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Tenant Support Worker

Pivot Point Family Growth Centre
07.2024 - Current

Maintains the security of the building by performing duties such as
conducting multiple building checks including doors, back alley, building
fronts, storage and amenity space, ensuring all locks, doors, emergency
and outside lighting are functioning appropriately and cleanliness is
maintained
Participates in supporting residents to meet their goals and objectives•
Participates as a team member with other staff to ensure a safe and caring
environment by performing duties such as responding to emergency issues
and supporting others
Supported clients with mental support and physical activities to accomplish
quality of life and sustain needs
Assisted clients in enhancing their quality of life and meeting their physical
and mental support requirements to maintain their well-being.

Support Worker

Developmental Disabilities Association
06.2023 - Current
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.

Support Specialist

Softnaedia Support Living
02.2018 - 09.2023

• Worked directly with individuals and families transitioning from homelessness to permanent housing by providing support with lease agreements, move-in logistics, and tenant education.

• Facilitated workshops on tenant rights, budgeting, and conflict resolution to empower clients with knowledge and skills for successful tenancy.

• Collaborated with case managers, social workers, and legal services to assist tenants with rent arrears, eviction prevention, and advocacy in landlord-tenant disputes.

• Utilized strong crisis intervention techniques to manage situations involving mental healt

Tenant Support Worker

Holy Family Home
02.2013 - 12.2017
  • Assisted low-income tenants with housing retention by connecting them to social services, financial aid, and legal support to resolve disputes and meet basic needs.
  • Supported tenants through crisis situations by providing emotional support, de-escalation strategies, and coordination with mental health and emergency services.
  • Advocated for tenants’ rights and mediated disputes between tenants and landlords to ensure fair treatment and housing stability.
  • Conducted regular home visits to assess the safety and well-being of tenants and helped them develop individualized support plans for housing stability.
  • Liaised with local agencies and service providers to coordinate referrals for employment, healthcare, food assistance, and counseling services.

Education

MBA -

University Canada West
Vancouver, BC
09.2024

Bachelors of Law - Law

Imo State University Owerri
Imo State, Nigeria
02.2012

Skills

    Excellent communication skill
    Flexibility and Adaptability
    Active Listening
    Problem-Solving
    Safety and Crisis Management
    Ability to Work Under Pressure
    Empathy and Compassion
    Emotional Support
    Health and safety awareness
    Daily living support
    Confidentiality and Privacy
    Cleaning and sanitizing
    Life Skills Development
    Transportation Assistance
    Professional boundaries
    Housekeeping tasks

Certification

Standard First Aid & CPR/AED Level C
Food Safe 2023
Naloxone Certificate 2023
Medication training

HOBBIES AND INTEREST

Volunteer work or community service
Sports
Traveling
Reading
Meeting People

REFERENCES

Available upon request

Timeline

Tenant Support Worker

Pivot Point Family Growth Centre
07.2024 - Current

Support Worker

Developmental Disabilities Association
06.2023 - Current

Support Specialist

Softnaedia Support Living
02.2018 - 09.2023

Tenant Support Worker

Holy Family Home
02.2013 - 12.2017

Standard First Aid & CPR/AED Level C
Food Safe 2023
Naloxone Certificate 2023
Medication training

MBA -

University Canada West

Bachelors of Law - Law

Imo State University Owerri
Ugochukwu Nwosu