Summary
Overview
Work History
Education
CORE COMPETENCES
TECHNICAL COMPETENCY
Languages
References:
Timeline
Generic

Udhav Bhagat

Calgary,AB

Summary

  • A work enthusiast and growth oriented with extensive customer services, product sales experience in diverse customers and employee environment; aimed and focused to deliver extraordinary services at all times
  • Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail.
  • Multitasks and manages time well to consistently meet performance targets.
  • Committed to maintaining service and operational standards of; sales, targets, coaching, counselling; ensuring presentations and operational standards; maintaining facilities; effectively managing inventory, equipment, prepare cash reports, orders, feedbacks; and other similar duties pertaining to the sales and for smooth operations at work.
  • Highly motivated team leader with strong work ethic and adaptability

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

East Hills Physiotherapy
09.2023 - 11.2023
  • Monitored company emails, replied to customers and forwarded messages to appropriate parties.
  • Updated customer contact and appointment information in company computer system.
  • Coordinated schedules and appointments using company calendars. Managed data to provide periodic reports on encounters and demographics.
  • Prioritized tasks to maximize staff satisfaction and deliver strong level of customer service.
  • Performed copying, faxing and printing tasks to organize and distribute important documents

Retail Sales Associate

H&M Retail Store
04.2021 - 05.2023
  • Actively worked with garments, including processing, stocking, replenishing, folding, hanging, displaying and also merchandising per H&M guidelines, to maximize selling opportunities.
  • Provided excellent direct and indirect customer service according to H&M standards.
  • Greeted and assisted customers, addressing inquiries.
  • Provided phone support for product and service information.
  • Resolved customer issues through effective communication.

Education

Bachelor of Science -

Southern Alberta Institute Of Technology
Calgary, AB
09.2023

CORE COMPETENCES

  • Communication
  • Empathy
  • Customer Retention
  • Product/Equipment Knowledge
  • Skill enhancement
  • Client Sourcing
  • Event Management
  • Marketing
  • Customer Relationship

TECHNICAL COMPETENCY

  • Track record of communicating in a tactful and professional manner when dealing with clients through phone, mail, email and in person, with proficiency in MS Office and social media platforms if required to promote products.
  • Knowledge of customer needs, plans that is most suitable of their benefits and making sure to complete the deal with keeping targets in mind.

Languages

English
Full Professional

References:

1) Furquan Malik: Physiotherapist, East Hills physiotherapy, 409 East Hills BLVD SE, Calgary, AB, T2A 4X7. P: (587)-439-4272

2) Love Manchanda: health care provider, Sagehill physiotherapy, 23 sagehill Passage  NW, Calgary, AB, T3R 0S4. P: (780)-390-0010

Timeline

Front Desk Receptionist

East Hills Physiotherapy
09.2023 - 11.2023

Retail Sales Associate

H&M Retail Store
04.2021 - 05.2023

Bachelor of Science -

Southern Alberta Institute Of Technology
Udhav Bhagat