Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cheyenne Heang

Van Nuys

Summary

Reliable and personable professional with extensive experience in administrative support, customer service, and financial transaction management. Well-versed in hospitality operations and compliance, consistently delivering exceptional guest experiences. Highly organized and adaptable, thriving in fast-paced, high-pressure environments, while maintaining attention to detail and professionalism.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Floyd's 99 Barbershop
09.2024 - Current
  • Oversaw front desk operations in a high-traffic barbershop, accurately processing daily cash and card transactions while ensuring efficient client service.
  • Consistently managing a high volume of phone calls (approximately 10-15 per shift), providing appointment information, scheduling, and organizing efficiently.
  • Ensured consistent and precise client record updates to support smooth daily operations.
  • Upheld a clean and inviting environment through routine sweeping, merchandise organization, and laundering of shop materials to ensure a professional presentation.

FOH Team Member

Mendocino Farms
03.2024 - 09.2024
  • Delivered excellent customer service by accurately taking and serving orders, assisting with menu selections, and ensuring timely delivery.
  • Maintained cleanliness and organization of the dining area, adhering to hygiene and safety protocols at all times.
  • Supported team members during peak hours, completing side work and contributing to smooth daily operations.
  • Resolved customer concerns professionally, maintaining satisfaction and promoting a positive dining experience.

Education

Van Nuys High School
Van Nuys, CA
06-2023

Skills

  • Client Record Management
  • Appointment Scheduling
  • Point of Sale Operations
  • Phone Etiquette
  • Time Management
  • Team Collaboration
  • Conflict Resolution

Certification

  • Food Safety Certification — [State Food Safety], [2023]
  • Responsible Beverage Service (RBS) Certification — [ABC Server Training LLC], [2024]

Timeline

Front Desk Receptionist

Floyd's 99 Barbershop
09.2024 - Current

FOH Team Member

Mendocino Farms
03.2024 - 09.2024

Van Nuys High School

Similar Profiles

CREATE PROFILE
Cheyenne Heang