Udaya Vattala
Mississauga,ON
Summary
With over 18 years of proven expertise in international operations, commercial strategies, customer service, and management within the Freight Forwarding and Liner Shipping industries, I have a strong background in Supply Chain Management, Consolidation, Multi-country cargo operations, apparel, and Marine Cargo Insurance. Experienced in managing corporate resources, conducting trade analysis, and thriving in multicultural environments, I am seeking a challenging position in a reputable organization where I can leverage my professional experience, education, and communication skills to drive operational excellence and contribute to the achievement of company goals in a dynamic and fast-paced setting.
Overview
20
20
years of professional experience
Work History
Manager – Head of LCL Product
Freight Masters Logistics
04.2022 - Current
- Company Overview: Full fledge Freight Forwarding and International Transportation company specializing in LCL Cargo
- Orchestrated strategic planning, organization, direction, control, and evaluation of operations for a transportation company specializing in LCL Cargo
- Established and enforced operations policies and standards, prioritizing safety and efficiency
- Determined transportation service rates and performance indicators, and successfully negotiated with carriers, warehouse operators, and insurance company representatives for services and preferential rates
- Oversaw and managed the shipping documentation process to ensure accuracy and compliance with regulations
Co-op Internship During Studies
Kuehne + Nagel Ltd.
08.2021 - 12.2021
- Collaborated with carriers/NVOCCs, overseas offices, local warehouses, and truckers to facilitate seamless operational execution
- Tracked and traced shipments to provide accurate and timely information to clients
- Coordinated and arranged marine insurance for import customers to ensure smooth transactions
Head of International Freight
Advantis Sedate Myanmar Pvt.Ltd.
04.2019 - 04.2021
- Company Overview: Prominent freight forwarding company headquartered in Colombo, Sri Lanka
- Led the international freight department at a prominent freight forwarding company headquartered in Colombo, Sri Lanka, overseeing both sea and air operations for clients & developing new trade lanes and driving sales
- Managed a full suite of services including Customs clearance, Inland transportation, Project logistics, and border clearance from Thailand and China into Myanmar
- Successfully achieved assigned budget targets as the head of the business unit along with 30 head counts which cover, the Sales, Customer Service and Operations departments.
General Manager – Pricing, Customer Service and Freight Operations
Unitex Logistics Lanka Pvt. Ltd.
03.2017 - 05.2019
- As a freight forwarding specialist, I provided back-office support at the company's New York headquarters
- My responsibilities included managing staff, handling recruitment, and overseeing daily import/export customer service operations, as well as procurement of ocean freight rates
- I left the company when it relocated its operations back to the USA under new management
Manager Customer Service
CMA CGM Shared Service Lanka Pvt. Ltd.
07.2015 - 12.2016
- As the Manager of Customer Service for CMA CGM's back-office operations in Colombo, Sri Lanka, I was responsible for managing the Export Documentation and Global Customer Contact teams
- This included recruiting and training staff, overseeing daily operations, reviewing performance, and setting objectives
- I was also a member of the company's ISO 9001:2015 quality management internal audit team
Dy. Manager Customer Service & Sales Support
Bollore Logistics Lanka Pvt. Ltd. (SDV)
07.2012 - 07.2015
- I led customer service activities for both Sea & Air operations
- This included export documentation (HBL/MBL/AWB) and import manifesting and documentation
- I also served as the primary point of contact for the sales team, providing them with sea and air freight rates for both imports and exports
Executive – Supply Chain Management
Maersk Logistics Lanka Pvt. Ltd. (Damco)
05.2010 - 07.2012
- Managed supply chain management (SCM) activities for key accounts, including Adidas, PVH, Sears, Tesco, Decathlon, Cracker Barrel, and Williams Sonoma
- Responsibilities encompassed consolidation exports from Colombo, Sri Lanka, and inventory management with the warehouse
- This scope involved planning, execution, and liaison with shipping lines for space, export documentation, and pre-alerts to the destination Maersk office
- Also handled ISF 10+2 filing and system updates for advance ship notices (ASN)
Sea & Air Freight Operations
Freight Line International Maldives Pvt. Ltd.
04.2007 - 09.2009
- Company Overview: Freight Forwarding Company based in the Maldives
- As a freight forwarding specialist at a company based in the Maldives, I managed international import and export operations by sea and air
- Additionally, I facilitated vessel clearance and crew changes for inbound vessels
Marine Cargo Surveyor
Ceylinco Insurance – Marine Cargo Survey Department
12.2004 - 04.2007
- As a Marine Cargo Surveyor, I conducted inbound and outbound cargo surveys for a variety of commercial goods, including breakbulk, full container loads, LCL, and air cargo
- I gained experience conducting joint surveys with shipping line surveyors
- My main responsibility was to attend the survey and submit the incident report for underwriters to process claims
Education
International Transportation And Customs – Co-op D -
Seneca College of Applied Arts And Technology
Toronto, ON04.2022
CIFFA | Certificate -
The Canadian International Freight Forwarders Association Inc
Toronto, ON04.2022
Master of Science - Logistics and Supply Chain Management
Birmingham City University
United Kingdom04.2018
International Diploma in Logistics and Transport -
Charted Institute of Logistics and Transport
Colombo, Sri Lanka01.2012
Web
https://www.linkedin.com/in/udaya-vattala-milt-9a24b959
Certificates And Achievements
- 11/2022, CIFFA Certified Instructor (CCI), The Canadian International Freight Forwarders Association Inc.
- 12/2014, Member of Charted Institute of Logistics and Transport – Sri Lanka, The Charted Institute of Logistics and Transport - UK
- Part time Professor, Seneca College of Applied Arts and Technology, Served as a part-time professor at Seneca College of Arts and Technology, teaching in the School of HR & Global Business for the International Transportation & Logistics programs.
- Past Chairman of Young Professionals Forum (under CILT) – Sri Lanka, 2016/2017, The Charted Institute of Logistics and Transport - Sri Lanka
- ISO 900:2015 Quality Management Internal Auditor
- Worker Health and Safety Awareness in 4 steps certificate
- AODA certificate for Creating Accessible Documents
Timeline
Manager – Head of LCL Product
Freight Masters Logistics
04.2022 - Current
Co-op Internship During Studies
Kuehne + Nagel Ltd.
08.2021 - 12.2021
Head of International Freight
Advantis Sedate Myanmar Pvt.Ltd.
04.2019 - 04.2021
General Manager – Pricing, Customer Service and Freight Operations
Unitex Logistics Lanka Pvt. Ltd.
03.2017 - 05.2019
Manager Customer Service
CMA CGM Shared Service Lanka Pvt. Ltd.
07.2015 - 12.2016
Dy. Manager Customer Service & Sales Support
Bollore Logistics Lanka Pvt. Ltd. (SDV)
07.2012 - 07.2015
Executive – Supply Chain Management
Maersk Logistics Lanka Pvt. Ltd. (Damco)
05.2010 - 07.2012
Sea & Air Freight Operations
Freight Line International Maldives Pvt. Ltd.
04.2007 - 09.2009
Marine Cargo Surveyor
Ceylinco Insurance – Marine Cargo Survey Department
12.2004 - 04.2007
International Diploma in Logistics and Transport -
Charted Institute of Logistics and Transport
International Transportation And Customs – Co-op D -
Seneca College of Applied Arts And Technology
CIFFA | Certificate -
The Canadian International Freight Forwarders Association Inc
Master of Science - Logistics and Supply Chain Management
Birmingham City University
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