Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Uday Rana

Ottawa,ON

Summary

Strategic and detail-oriented UX and Research Specialist with a background in web development, stakeholder engagement, and workplace leadership. Currently serving as Co-Chair of the Joint Health and Safety Committee (JHSC) at Chick-fil-A, where I lead safety initiatives, conduct inspections, and contribute to policy development. Experienced in collecting and analyzing user and organizational data to support long-term planning. Skilled in translating research into clear, actionable strategies that align with organizational goals. Passionate about student success, inclusive engagement, and building community through data-informed decision-making.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Co-Chair, Joint Health and Safety Committee (JHSC)

Chick-Fil-A
Kanata, ON
01.2025 - Current
  • Led monthly JHSC meetings to identify workplace hazards and recommend corrective actions.
  • Conducted workplace inspections and collaborated with management to ensure compliance with Ontario health and safety regulations.
  • Played a key role in fostering a culture of safety, improving incident reporting, and raising employee awareness.
  • Coordinated safety training sessions, and contributed to the development of health and safety procedures.

Customer Experience Associate

PUR and Simple / Chick-fil-A
06.2024 - Current
  • Applied communication and analytical skills to enhance client satisfaction.
  • Collected informal customer feedback, and assisted in improving service delivery.

Freelance UX & Web Developer

Self-employed
Ottawa, Canada
01.2024 - Current
  • Conducted user research and usability testing for client websites and mobile apps.
  • Created user journey maps, site maps, and strategy briefs for local businesses.
  • Collaborated with clients to align design and functionality with business goals.
  • Prepared reports and summaries that translated technical findings into business insights.

Team Lead – Mental Wellness Mobile App (Capstone Project)

Algonquin College
01.2024 - 04.2024
  • Led a cross-functional team in creating a strategic plan and mockup for a mental well-being mobile app.
  • Conducted environmental scans and competitor analysis to guide feature development.
  • Developed stakeholder engagement strategies and designed user personas.
  • Created a 20-page design and strategy report for presentation to faculty panel.

Education

Diploma - Interactive Media Design

Algonquin College
Ottawa, ON
12.2025

Skills

  • Strategic research and environmental scanning
  • Data collection, analysis, and synthesis
  • Health and safety leadership (JHSC co-chair)
  • Stakeholder engagement and consultation
  • Strategic communication and reporting
  • UX design and user journey mapping
  • Cross-functional collaboration
  • Workshop and meeting facilitation
  • Risk assessment and workplace compliance
  • Project coordination and planning

Certification

  • Forklift License, 01/2024
  • Smart Serve, 01/2023

Timeline

Co-Chair, Joint Health and Safety Committee (JHSC)

Chick-Fil-A
01.2025 - Current

Customer Experience Associate

PUR and Simple / Chick-fil-A
06.2024 - Current

Freelance UX & Web Developer

Self-employed
01.2024 - Current

Team Lead – Mental Wellness Mobile App (Capstone Project)

Algonquin College
01.2024 - 04.2024

Diploma - Interactive Media Design

Algonquin College

Similar Profiles

CREATE PROFILE
Uday Rana