UCHECHUKWU OKOMGBO
Toronto
Summary
Empathetic Care Worker with a sensitive approach to cultivating a trusting, stimulating, and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
12
12
years of professional experience
Work History
Personal Support Worker
Home Instead
02.2024 - 10.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented vitals, behaviors, and medications in client medical records.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
Personal Care Assistant
Dorvict Home & Health Care Services
09.2023 - 12.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conferred with supervisor to discuss patient condition and medical care.
- Assisted with daily living activities, running errands, and household chores.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Planned activities to encourage movement, stretching, and strength building.
Uber Driver
Uber Eats
01.2023 - 08.2023
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed all relevant traffic laws and safety regulations.
- Minimized liability by consistently following road rules when driving.
- Drove safely in various weather and road conditions to avoid accidents.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Mental Health Support Worker
University Hospital of Wales
02.2020 - 12.2022
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Documented client progress in confidential files.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Provided clients with recommendations for community resources.
- Maintained client records to document assessment, treatment plans, and progress.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Supported continuity of care after discharge with individualized discharge plans.
- Implemented crisis intervention plans to support client safety.
- Facilitated group therapy sessions to meet the needs of individuals with challenging behaviors.
Sales Supervisor
Fontana Oil and Gas
03.2013 - 11.2019
- Effectively coached team members to reach weekly and monthly sales goals.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Promoted exceptional customer service by engaging clients on sales floor.
- Checked store merchandise regularly for proper display and replenishment.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained up-to-date knowledge of products and services offered to customers.
- Negotiated more favorable rates and delivery times with vendors.
Education
College Certificate in Personal Support Work -
CLI College Of Business Health And Technology
08-2024
Bachelor of Science - APPLIED BIOCHEMISTRY
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
ENUNU NIGERIA 09-2017
WAEC Certificate -
Modern Ideal College
Abakpa Enugu 06-2008
No Degree - First Aid & CPR/AED
CANADIAN RED CROSS
TORONTO 04.2024 - 04.2024
No Degree - RESPIRATORY MASK FIT
GTA MASK FIT
TORONTO 05.2024 - 05.2024
No Degree - Toronto Shelter Standards
TORONTO SHELTER
TORONTO 11.2024 - 11.2024
No Degree - SMART SERVE CERTIFICATE
SMART SERVE ONTARIO
TORONTO 05.2024 - 05.2024
Skills
- Social support
- Privacy and confidentiality
- Disability care
- Palliative care
- Interpersonal communication
- Personal hygiene assistance
- Mental health support
- Disability support
- Verbal and written communication
- Compassionate care
- Patient care
- Daily living support
Languages
English
Full Professional
Timeline
No Degree - Toronto Shelter Standards
TORONTO SHELTER
11.2024 - 11.2024
No Degree - RESPIRATORY MASK FIT
GTA MASK FIT
05.2024 - 05.2024
No Degree - SMART SERVE CERTIFICATE
SMART SERVE ONTARIO
05.2024 - 05.2024
No Degree - First Aid & CPR/AED
CANADIAN RED CROSS
04.2024 - 04.2024
Personal Support Worker
Home Instead
02.2024 - 10.2024
Personal Care Assistant
Dorvict Home & Health Care Services
09.2023 - 12.2023
Uber Driver
Uber Eats
01.2023 - 08.2023
Mental Health Support Worker
University Hospital of Wales
02.2020 - 12.2022
Sales Supervisor
Fontana Oil and Gas
03.2013 - 11.2019
College Certificate in Personal Support Work -
CLI College Of Business Health And Technology
Bachelor of Science - APPLIED BIOCHEMISTRY
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
WAEC Certificate -
Modern Ideal College
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