Danette Cowan
Brandon,Manitoba
Summary
I am hard working, dedicated, and caring. I work very well in a team setting, and very respectful of my coworkers and clients. 15 years of health care experience, mixed with compassion and empathy and the willingness to learn continuously. I also bring knowledge from different health care settings.
Overview
25
25
years of professional experience
Work History
Personal Support Worker
Family Visions
Brandon, MB
09.2013 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of resident's care, and concerns, and activities, contributing to effective communication among co-workers.
- Conducted housekeeping duties to maintain a clean and comfortable living space for residents.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client. Assisted feeding orally and tube feed.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Trained and coordinated work of new support workers.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Advocated for client rights while navigating various healthcare systems settings.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Kept notice of any changes in health of the residents and reported to my supervisor, as well as taking the initiative to take steps to get the proper health care needed.
- Worked alot of overtime hours to help ensure care of clients, and help with staff shortage.
- Took up extra duties to ensure house maintained when there was no team leader. Some duties included making appointments, and taking clients to those appointments, attending meetings with CSWs and supervisors to advocate for clients needs. Also helped fill shifts, do grocery and client personal shopping, and training new staff.
Health Care Aide
Dinsdale Care Home
Brandon, MB
02.2013 - 06.2017
- Ensured the safe transfer of residents using proper techniques to prevent injuries and falls.
- Provided total hygiene care to residents per shift by assisting with dressing, skincare, washing, and toileting.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Turned and positioned bed bound residents to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with patient transfer and ambulation.
- Promoted a clean and safe environment by adhering to strict infection prevention protocols.
- Managed challenging behaviors in dementia patients using evidence-based interventions.
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Transported patients via wheelchair to and from daily activities.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Employed mobility devices and equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with residents.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Health Coach
Herbal Magic
Brandon, MB
03.2003 - 08.2012
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
- Maintained records of clients' health progress and compared to health goals.
- Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
- Evaluated client progress regularly, adjusting coaching approaches as needed for optimal results.
- Established strong rapport with diverse clientele, fostering trust and open communication during coaching sessions.
- Assisted clients in finding new ways to inspire healthier habits.
- Enhanced clients'' understanding of nutrition and exercise, resulting in better overall health and wellbeing.
- Expanded clientele through effective networking, marketing strategies, and referrals from satisfied clients, contributing to the growth of the health coaching practice.
- Utilized motivational interviewing techniques to identify client barriers and facilitate behavior change.
- Empowered clients to make informed decisions about their health through education on nutrition, fitness, and stress management.
Security Guard
OBO Security
Brandon, MB
09.1999 - 11.2003
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Dishwasher
Tino's Restaurant
Moosomin, SK
03.1999 - 06.1999
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Education
3 Years Of 4 RN - Nursing
Brandon University
Brandon, MBHigh School Diploma -
Virden Collegiate
Virden, MBSkills
- Mobility Assistance
- Personal Hygiene Assistance
- Emotional and social support
- Social support
- Patient Care
- Privacy and confidentiality
- Meal planning and preparation
- Cultural Sensitivity
- Nutrition Support
- First aid and safety
- Disability Support
- Multitasking and Organization
- Time Management
- Respectful and Compassionate
- Verbal and written communication skills
- Daily living assistance
- Strong Ethics
- Problem-Solving
- Documentation
- Hoyer Lifting Equipment
- Dependable and Responsible
- Client documentation
- Medication Administration
- Team Collaboration
- Attentive to People
- Decision-Making
- Colostomy care
- Tube feed
- Working with diverse mental and physical health issues
References
Eze Ibezimako
Team Lead
Family Visions Inc.
204-901-0974
honourableibe@gmail.com
Jolene Bailey
Team Lead
Family Visions Inc.
204-570-1268
jmjolene@gmail.com
Krista Reimer
Team Lead
Family Visions Inc.
204-730-6791
reimerkrista7@gmail.com
Similoluwa Omotoye
Team Lead
Family Visions Inc.
204-922-0995
toyecimex24@gmail.com
Timeline
Personal Support Worker
Family Visions
09.2013 - Current
Health Care Aide
Dinsdale Care Home
02.2013 - 06.2017
Health Coach
Herbal Magic
03.2003 - 08.2012
Security Guard
OBO Security
09.1999 - 11.2003
Dishwasher
Tino's Restaurant
03.1999 - 06.1999
3 Years Of 4 RN - Nursing
Brandon University
High School Diploma -
Virden Collegiate