Tyriq Greene
QC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly adaptable and dependable, with a strong willingness to learn and contribute effectively to team objectives.
Overview
8
8
years of professional experience
Work History
Retail Clerk
Canada Post
07.2020 - Current
- Developed strong rapport with customers and created positive impression of business.
- Ensured accurate cash handling procedures were followed during transactions, minimizing errors and discrepancies.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
- Processed returns and exchanges swiftly, maintaining customer satisfaction while adhering to store policies.
- Provide excellent product knowledge, assisting customers in making informed purchasing decisions.
- Handle customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team safety by strictly adhering to all workplace safety protocols and guidelines.
Catering/Food Service Associate
Quick Break Catering
08.2019 - 03.2020
- Enhanced customer satisfaction by providing timely and efficient food service.
- Assisted in inventory management, ensuring adequate stock levels and minimizing waste.
- Transporting stock and supplies to the designated serving area
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied guests.
- Adhered to all sanitation guidelines, maintaining a safe and hygienic workspace for food preparation.
- Handled cash transactions with accuracy, balancing registers at the end of shifts.
Catering/Food Service Associate
The University of Ottawa, Compass Group
03.2017 - 06.2019
- Delivering, Stocking and replenish bar inventory and supplies
- Bar tending (Smart Serve)
- Stay guest focused with excellent guest experience
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied guests.
- Collaborated with team members to deliver exceptional service during high-volume periods.
- Adhered to all sanitation guidelines, maintaining safe and hygienic workspace for food preparation.
Sales Associate (contract)
Geox, CF Rideau Center, Ottawa
11.2018 - 01.2019
- Ensured customer service and satisfaction
- Executed and maintained visual merchandise and selling floor standards
- Operated cash registers and completing multiple financial transactions
- Assisted in maintenance of neat and organized sales floor and inventory.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Solved customer challenges by offering relevant products and services.
Education
PSW Program - Nursing Program
Western Quebec Career College
Gatineau, QC08.2018
High School Diploma -
The Hull Adult Education Center
Gatineau, QC06.2017
High School Diploma -
Polyvalente Le Carrefour
Gatineau06.2016
Skills
- Excellent Interpersonal, Communicational and Organizational skills
- Strong willingness to learn and Attention to Detail
- Proficient knowledge in Microsoft Office, Including Windows, Microsoft Word & PowerPoint
- Multitasking Competence and Sales Techniques Mastery
- Time Management Capabilities
- Customer Service Complaint Handling
- Problem-solving aptitude Analytical Skills
- Policies and Procedures Adherence
- Safety and compliance
- Teamwork and Cooperation
- Punctual and Reliable
- Package handling Shipment Tracking
- Critical thinking
- Data entry
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Retail Clerk
Canada Post
07.2020 - Current
Catering/Food Service Associate
Quick Break Catering
08.2019 - 03.2020
Sales Associate (contract)
Geox, CF Rideau Center, Ottawa
11.2018 - 01.2019
Catering/Food Service Associate
The University of Ottawa, Compass Group
03.2017 - 06.2019
PSW Program - Nursing Program
Western Quebec Career College
High School Diploma -
The Hull Adult Education Center
High School Diploma -
Polyvalente Le Carrefour
Similar Profiles
Taylor SorensenTaylor Sorensen
Postal Clerk at Canada PostPostal Clerk at Canada Post
Shannon SteverShannon Stever
Postal Sorter at Canada PostPostal Sorter at Canada Post
Heather KostermanHeather Kosterman
City Letter Carrier at Canada PostCity Letter Carrier at Canada Post