Tyqyesha Solomon
Rancho Cucamonga
Summary
Dedicated caregiver with a proven track record at Ultra Care Services, enhancing client satisfaction through compassionate care and effective problem-solving. Skilled in developing individualized care plans and fostering emotional support, I excel in time management and relationship building, ensuring clients maintain independence and quality of life.I am also a Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
10
10
years of professional experience
Work History
Caregiver
Ultra Care Services
03.2023 - 06.2025
- Monitored client health and behavior, reporting changes promptly to healthcare providers.
- Implemented improvements in caregiving processes that enhanced client satisfaction and well-being.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Caregiver
Right At Home Care
11.2022 - 02.2024
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene, meal preparation, and medication management for diverse client needs.
- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Trained junior staff on best practices for patient interaction and emergency response protocols.
- Maintained accurate documentation of care provided, adhering to regulatory standards and privacy policies.
Caseworker
Pomona Youth Center
04.2021 - 12.2022
- Assessed client needs and developed comprehensive service plans to facilitate access to resources.
- Collaborated with multidisciplinary teams to ensure holistic support for clients facing complex challenges.
- Monitored case progress, adjusting strategies to optimize outcomes and address emerging issues effectively.
- Maintained accurate documentation of client interactions, ensuring compliance with regulatory standards and best practices.
Customer Service Representative
Precision Connect
03.2019 - 06.2021
- Resolved customer inquiries through multiple channels, enhancing overall satisfaction and loyalty.
- Managed order processing and tracking, ensuring timely updates for customers.
- Collaborated with team members to streamline service processes, improving efficiency.
- Documented customer interactions accurately in CRM systems for future reference.
- Analyzed customer feedback to identify areas for service improvement and implemented solutions.
- Facilitated conflict resolution by employing active listening and empathy skills effectively.
Cashier
Jack in the Box
08.2015 - 02.2018
- Process customer transactions efficiently using cash register and point-of-sale systems.
- Maintain accurate cash drawer by reconciling daily sales and deposits.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Assist in inventory management by restocking shelves and organizing merchandise displays.
- Adapt quickly to new procedures and promotions, enhancing overall store efficiency.
Education
Associate of Arts - Criminal Justice
University of Phoenix
Tempe, AZ06-2026
Medical Assistant -
UEI College
West Covina, CA08-2023
High School Diploma -
Tri-Community Adult School
Covina, CA06-2019
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Daily living assistance
- Multitasking and organization
- Customer service
- Work ethic and integrity
- Patience and empathy
- Data entry
- Teamwork
- Housekeeping
- Active listener
- Emotional support
- Relationship building
- Compassionate care
- Flexible schedule
- Verbal and written communication skills
Timeline
Caregiver
Ultra Care Services
03.2023 - 06.2025
Caregiver
Right At Home Care
11.2022 - 02.2024
Caseworker
Pomona Youth Center
04.2021 - 12.2022
Customer Service Representative
Precision Connect
03.2019 - 06.2021
Cashier
Jack in the Box
08.2015 - 02.2018
Associate of Arts - Criminal Justice
University of Phoenix
Medical Assistant -
UEI College
High School Diploma -
Tri-Community Adult School