Professional sales specialist with strong background in customer relations and sales strategies. Adept at building lasting client relationships, driving revenue growth, and meeting sales targets. Focused on teamwork and adaptable to changing market demands. Known for effective communication, problem-solving abilities, and customer-first mindset.
Overview
6
6
years of professional experience
Work History
Automative Sales Representative
Subaru of Thousand Oaks
08.2024 - 02.2025
Delivered exceptional customer service by guiding clients through the full sales process, from initial inquiry to final vehicle delivery
Maintained expert knowledge of Subaru models, features, financing options, and manufacturer promotions to effectively match customer needs
Built and maintained long-term relationships with clients, resulting in a strong referral network
Demonstrated product features effectively, enhancing customer understanding and driving higher conversion rates.
Partnered with the service team to address customer concerns promptly, leading to noticeable improvements in satisfaction ratings.
Collaborated with finance and insurance departments to ensure smooth deal structuring and compliance with dealership policies
Coordinated test drives, trade-in evaluations, and vehicle deliveries with a focus on a premium customer experience
Automative Sales Representative
Chevrolet of Thousand Oaks
02.2024 - 08.2024
Achieved sales targets consistently by employing effective negotiation tactics and persuasive communication skills during client interactions
Increased customer satisfaction by providing tailored advice on vehicle selection and features.
Developed innovative marketing strategies for promoting new vehicles, contributing to brand recognition and revenue growth
Coordinated with the service department to streamline trade-in processes, leading to quicker appraisals and improved customer experience
Consistently exceeded monthly and quarterly sales targets, ranking in the top 10% of dealership sales
Was top salesman for April '24
Analyzed sales data to identify trends, informing strategies that boosted monthly sales figures and optimized inventory management
Achieved top-tier sales performance by leveraging in-depth product knowledge, resulting in substantial improvements in customer satisfaction and loyalty.
Nike Specialist
Nordstrom Tysons Corner Center
09.2023 - 02.2024
Enhanced customer experience by providing personalized product recommendations, leading to noticeable increases in sales and customer satisfaction.
Coordinated with the merchandising team to ensure optimal product displays, resulting in improved inventory turnover and enhanced visual appeal.
Monitored sales data to identify trends, allowing for targeted marketing strategies that drove substantial improvements in seasonal sales performance.
Fostered a welcoming atmosphere for customers, utilizing strong interpersonal skills to build rapport and encourage repeat visits.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Freelancer
Jo Malone London
01.2019 - 06.2020
Freelanced for the Jo Malone London Lifestyle Brand at Neiman Marcus, Saks, Nordstrom, and Bloomingdales as a brand ambassador freelancer
Provided personalized fragrance consultations, enhancing customer experiences and fostering brand loyalty through attentive service
Educated clients on Jo Malone London's unique philosophies
Helped clients find the right product to suit their personality and occasion
Passion and strong selling and communication skills
Provided personalized fragrance consultations, enhancing customer experiences and fostering brand loyalty through attentive service.
Skills
Trade-in evaluations
Goal oriented
Strong negotiation skills
Sales presentations
Performance tracking
CRM proficiency
Promotional events
Brand representation
Sales training
Building rapport
Timeline
Automative Sales Representative
Subaru of Thousand Oaks
08.2024 - 02.2025
Automative Sales Representative
Chevrolet of Thousand Oaks
02.2024 - 08.2024
Nike Specialist
Nordstrom Tysons Corner Center
09.2023 - 02.2024
Freelancer
Jo Malone London
01.2019 - 06.2020
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