Tyler Salerno
Toronto,,ON
Summary
Trained retail professional with experience in the luxury retail, beauty, and hospitality sectors. Skilled at developing client relations, email marketing, and visual merchandising. As a sales leader and beauty specialist, I have a wide range of experience and qualifications as a certified medical esthetician, makeup artist, and hairstylist/barber.
Overview
4
4
years of professional experience
Work History
Keyholder/Supervisor
Aveda
08.2022 - 01.2023
- Adhered and executed all company policies, procedures and practices including loss prevention.
- Trained team of 5 in successful strategies to meet operational and sales targets.
- Developed and nurtured lasting relationships with clients through dedicated consultations, issue resolution and active listening.
- Provided scalp and skincare consultations followed by express services (microscopic scalp analysis, mini cleansing and hydrating facials).
Experienced Sales Associate
Kate Spade New York
02.2020 - 08.2022
- Achieved and exceeded personal sales goal by focusing on relationship selling, building client base and offering exemplary customer service.
- Developed personal clientele relationships and performed ongoing outreach with over 200 customers.
- Assisted in merchandising, display maintenance and store housekeeping.
- Executed operational tasks as per company directives and accurately processed all point of sale transactions.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
Cosmetology Specialist
TBBS/Liquid Luxuries
04.2019 - 12.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
Education
Bachelor of Creative Arts - Project Management
Yorkville University
Toronto, ON12.2022
College Diploma - Hospitality Management
Humber College
Toronto, ON05.2021
College Diploma - Medical Spa Management
International Beauty Institute
Toronto, ON03.2019
Skills
- 8 years of experience in client consultations,
cosmetic services, and product knowledge
- 6 years of experience in customer service, retail
sales, and inventory management
Additional Information
VOLUNTEERING
Medical Aesthetics and Laser Teaching Assistant
International Beauty Institute
Toronto, ON | 10/2018 - 12/2018
Makeup and Skincare Consultant
Look Good Feel Better Cancer Association
Toronto, ON | 11/2018
LANGUAGES
English: fluent
Italian: fluent
Timeline
Keyholder/Supervisor
Aveda
08.2022 - 01.2023
Experienced Sales Associate
Kate Spade New York
02.2020 - 08.2022
Cosmetology Specialist
TBBS/Liquid Luxuries
04.2019 - 12.2019
Bachelor of Creative Arts - Project Management
Yorkville University
College Diploma - Hospitality Management
Humber College
College Diploma - Medical Spa Management
International Beauty Institute
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