Tyler Meng
Long Beach
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
5
5
years of professional experience
Work History
Concessions Cashier
Cinemark
04.2023 - 08.2023
- Communicated stand offerings and answered guest questions regarding orders.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Consistently provided friendly service to promote better customer engagement.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Theatre Usher
Cinemark
04.2023 - 08.2023
- Greeted customers with smile and provided friendly, knowledgeable service.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Maintained clean and organized venue to create pleasant experience for guests.
Clothing Vendor
Khmer Klothing
06.2019 - 07.2019
- Answered questions and assisted customers with item selection and location.
- Communicated with store employees to maintain conditions and appearance of retail area.
- Loaded and unloaded boxes and pallets of merchandise weighing as much as 20-25 pounds.
- Built and maintained strong relationships with wholesalers.
Volunteer
Los Alamitos High School
10.2018 - 10.2018
- Assisted with special events or programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Maintained clean, neat and operational facilities to serve program needs.
Consumables Team Member
Target
09.2023 - 03.2024
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in the consumables department.
- Streamlined inventory management for improved product availability and reduced waste.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Assisted customers with product selection and usage recommendations, resulting in increased sales and repeat business.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
Fulfillment Team Member
Targer
09.2023 - 03.2024
- Increased order processing efficiency by streamlining the packing process and implementing organizational systems.
- Reduced packaging waste by optimizing material usage and recycling efforts within the fulfillment center.
- Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
- Maintained a safe and clean work environment by adhering to safety procedures and routinely organizing warehouse space.
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, CA06.2022
Skills
- Maintaining Clean Work Areas
- Customer Care
- Team Collaboration
- Volunteer Recruitment
- Patron Satisfaction
- Payment Processing
- Customer Engagement
- Cash Register Operations
Timeline
Consumables Team Member
Target
09.2023 - 03.2024
Fulfillment Team Member
Targer
09.2023 - 03.2024
Concessions Cashier
Cinemark
04.2023 - 08.2023
Theatre Usher
Cinemark
04.2023 - 08.2023
Clothing Vendor
Khmer Klothing
06.2019 - 07.2019
Volunteer
Los Alamitos High School
10.2018 - 10.2018
High School Diploma -
Los Alamitos High School