Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Language
Timeline
Generic
Nisha Rana

Nisha Rana

Brampton,Ontario

Summary

Brampton, l7A 2J3, rnansh97@gmail.com, 6475819654. Proactive professional with experience in efficiency improvement, environmental health and safety and equipment management. Frequently praised as quality- oriented by peers, I can be relied upon to help your company achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail- oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

5
5
years of professional experience

Work History

Cashier

Woodbine Racetrack
Etobicoke , Ontario
05.2023 - 12.2023
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Restaurant Team Member

Tim Hortons
Brampton, Ontario
01.2023 - 03.2023
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Supervisor Of Factory

05.2020 - 10.2022
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Cultivated professional working relationships with peers and supervisors.
  • Drove productivity and financial performance and managed achievement of corporate and factory level metric goals.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Monitored daily and weekly key performance indicators to maintain on-track status.

Receptionist Manager

Acquos Solarium
02.2019 - 02.2020
  • BG
  • Transmitted information or documents to customers or clients using computer, mail or facsimile machine
  • Established goals, objectives and guidelines for plant operations and staff activities to maintain functional and profitable plant
  • Maintained contact with civic and business leaders to improve plant's local image and participate in community organizations
  • Directed, guided and motivated subordinates to attain projected goals and objectives
  • Assisted with sick calls or tardiness by finding proper coverage.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Organized and updated databases, records and other information resources.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Education

Diploma In Business Administration & Management - Administration Studies

Kingsgate International College
London
09.2019

High School Diploma -

Fondazione Ikaros
Italy
07.2017

Skills

  • Managed multi-line phone system to answer
  • Questions, forward calls and take messages
  • Determined customer or client needs by asking
  • Relevant questions and listening actively to
  • Responses
  • Scheduled appointments with employees,
  • Maintaining and updating appointment calendars
  • Communicated with and provided guidance for
  • External vendors and service providers to ensure
  • Organization, department and work unit's business
  • Needs were met
  • Planned, administered and controlled budgets for
  • Contracts, equipment and supplies
  • Managed paper and electronic filing systems by
  • Recording information, updating paperwork and
  • Maintaining documents, such as attendance
  • Records and correspondence
  • LANGUAGESSKILLS
  • SUPERVISOR OF FACTORY OPERATIONS
  • NISHARANA
  • English
  • Fluent
  • Italian
  • Hindi
  • Native
  • Spanish
  • Conversational
  • Quality Inspection and Control
  • Machine Operations
  • Complex Problem-Solving
  • Maintaining Clean Work Areas
  • Minor Repairs
  • Incident Management
  • Tracking Metrics
  • Reporting Requirements
  • Plant Maintenance
  • Safety Control
  • Store Opening
  • Routine Inspections
  • Operational Efficiency
  • Disciplinary Action
  • Reading Comprehension
  • Closing Procedures
  • Data Integrity
  • Monitor Expenses
  • Timely Project Completion
  • Employee Programs
  • Kitchen Station Cleanliness
  • Food Safety Procedures
  • Guest Relations
  • Customer Needs Assessments
  • Customer Deliveries
  • Dining Room Organization
  • Kitchen Support
  • Taking Orders
  • Customer Loyalty
  • Basic Maintenance
  • Customer Interaction
  • Monetary Transactions
  • Email and Phone Orders
  • Hospitality Management
  • Sweeping and Mopping
  • Recordkeeping

Accomplishments

  • Third level qualification certificate

Languages

English
Professional Working
Hindi
Native or Bilingual

Language

Italian

Native and bilingual

Timeline

Cashier

Woodbine Racetrack
05.2023 - 12.2023

Restaurant Team Member

Tim Hortons
01.2023 - 03.2023

Supervisor Of Factory

05.2020 - 10.2022

Receptionist Manager

Acquos Solarium
02.2019 - 02.2020

Diploma In Business Administration & Management - Administration Studies

Kingsgate International College

High School Diploma -

Fondazione Ikaros

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