Outgoing Graduated business student athlete pursuing flexible part-time employment. In pursuit of making a professional career in golf meanwhile working part time. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
BET99 Affiliate
Canadian Record Gaming
Remote
10.2023 - Current
Developed strong relationships with potential customers for improved brand awareness and loyalty.
Collaborated with event organizers to create engaging promotional materials and strategies.
Generated leads for company sales team by collecting contact information from interested event attendees.
Participated in brainstorming sessions to develop innovative ideas for upcoming promotions.
Front Desk Associate
Spa Total Fitness
Charlottetown, Prince Edward Island
09.2018 - Current
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Signed for packages, recorded deliveries and distributed to personnel.
Explained policies and procedures to visitors.
Sorted invoices for accounting department by date stamping and filing by vendor code.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Answered multi-line telephone with a positive tone of voice to provide general information and answer inquiries.
Showed off, pool, spa and fitness center to prospective and current guests.
Scheduled appointments and maintained and updated appointment calendars.
Preserved office security by following safety procedures and controlling access via reception desk.
Received incoming calls and coordinated with staff to fulfill customer requests.
Greeted visitors to provide information and direct to appropriate personnel.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Maintained cleanliness and organization of front desk area.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Used internal software to process reservations, check-ins and check-outs.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Answered guest questions and referred to local points of interest.
Minor Hockey Coach
CHMA
Charlottetown, Prince Edward Island
10.2020 - 01.2021
Trained athletes in proper use of equipment for safety and maximum results.
Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
Developed exercise regimens targeting individual athlete needs.
Communicated with coaches and athletes to discuss tournaments, competitions and other events.
Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
Recruited student-athletes of highest caliber to elevate overall team performance.
Conducted exercising drills to improve flexibility, stamina and strength of each player.
Adhered strictly to rules and regulations of activities department and district.
Coordinated pre-season tryouts, training camps and special workshops to support team goals.
Planned strategies and selected optimal team lineups to execute game plans.
Educated athletes in rules, strategies, sportsmanship and performance principles.
Analyzed strengths and weaknesses of opposing teams to develop game strategies.
Assessed player abilities and assigned positions according to individual strengths.
Increased player skill levels through individual coaching sessions tailored to their strengths and weaknesses.
Golf Instructor
Brudenell Golf Resort
Brudenell, Prince Edward Island
05.2019 - 08.2019
Improved golfers'' technical skills by providing personalized instruction and tailored practice drills.
Explained and demonstrated principles, techniques and methods of regulating movement of body, hands and feet to achieve game proficiency.
Offered constructive feedback to clients to help reach goals.
Cultivated positive relationships with students and parents to foster an atmosphere conducive to learning and improvement.
Collaborated with other golf instructors at the facility to share best practices, techniques, and strategies for student success.
Observed students during practice to detect and correct mistakes.
Golf Course Attendant
Belvedere Golf Club Inc
Charlottetown, Prince Edward Island
05.2014 - 08.2016
Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Monitored driving range and bag drop area for cleanliness and alignment with company standards.
Maintained inventory levels of golf carts, tees, range balls, towels and water station supplies.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
Provided physical assistance to visitors getting onto and off of rides.
Trained new employees on ride operations, pointing out safety mechanisms and features.
Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.