Tyler Blair

• Responded to customer requests for products, services, and company information.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Trained new employees on proper stocking techniques and inventory procedures, fostering a knowledgeable and efficient workforce.
• Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.

Asset Protection

• Patrolled store departments to check for suspicious activities.
• Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
• Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
• Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
• Wrote reports outlining activities and results.

• Enhanced store appearance by restocking shelves and maintaining cleanliness throughout the night shift.
• Collaborated with team members to complete assigned tasks, resulting in a well-organized and visually appealing store.
• Streamlined the restocking process through proper use of equipment such as pallet jacks, hand trucks, and carts.
• Assisted customers by finding items quickly to boost store satisfaction rates.